The lowdown on handheld PCs

What is it? For the purposes of this guide, a handheld is a device that combines the data-entry and data-transfer features of a PDA, with the voice capabilities of a phone.

When do I need one? When workers must gather information away from the office, yet keep in voice or data contact.

What's the most important aspect of choosing a handheld? Suitability to task. You can add scores of options to handhelds, but you want the combination that matches the tasks the workers perform.

What technical feature should I pay attention to? Probably battery life. What good is the perfect handheld if its battery is dead?

What other feature is most important? Security. If you have any kind of security to consider, make sure that the connectivity features of the handheld don't violate that security.

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