Report: E-gov puts pressure on security
The growth of interagency data sharing and public-facing services is putting new demands on information technology security officials, according to a report from Symantec.
Data protection and availability are becoming increasingly important in this new environment, said Jeremy Ward, service development director at Symantec Global Services.
With increased sharing of personal data ' much of it spurred by homeland security and anti-terrorism concerns ''the data protection issue is beginning to come to the fore in the public sector,' he said.
Before the expansion of e-government initiatives, IT systems primarily served an in-house constituency. But when public services go online, citizens become less passive and develop heightened expectations. 'This drives you to take a different look at the relationship to the citizen,' Ward said.
Two areas where agencies did well were asset management and risk assessment, the study found.
The report (GCN.com/815) is a break-out from a survey on IT risk management released by Symantec earlier this year. The public-sector focus is the second mini-report culled from the survey.
The survey included 310 respondents, 25 percent of whom were in federal, state and local government.
William Jackson is a senior writer of GCN and the author of the CyberEye blog.