Crittercism's Fathom Mobile Command Center offers a way for agencies to track the performance of increasingly complex mobile applications.
A Michigan county is using WebMapSolutions to build a mobile app that provides faster, more complete damage assessments.
The technology behind smart phones can be traced back to GCN's beginnings, and further, into government research projects. Here's a brief look at what's behind a smart phone's key components.
The Pentagon expects to have its own network up and running by next year, as part of its new push for better cybersecurity.
Major wireless carriers already have committed to delivering text messages to 911 by May 2014, and the FCC is considering rules to expand the requirement to all carriers and third-party providers.
Any guide to mobile technology is a work in progress.
NIST has updated its guidance for securely managing mobile devices, addressing advances in the technology and the move toward BYOD since its original publication in 2008.
Metadata is valuable for extracting knowledge from smaller subsets of data for intelligence-gathering as well as for energy, weather and public safety research, experts say.
As text-to-911 service begins appear around the country, the FCC, public safety agencies and carriers warn that it is a complement to and not a substitute for voice calls in an emergency.
Durham, N.C., is one a handful of jurisdictions that have moved 911 call centers to the cloud, preparing to implement a full range of IP-based services as they become available.
Labor Department's smart phone application helps workers keep track of hours.
The Android app being developed at the University of North Texas would let dispatchers use a smart phone's camera and sensors to get a better view of an emergency.