How the FCC, states and the telecom industry are taking steps to bring SMS texting into the nation's 911 emergency call systems.
Cloud strategy is part of the city's move toward modernizing its digital infrastructure while improving employees' access to mobile tools and reaping significant cost savings.
The city plans a 1 gigabit/sec network for homes and business, partly by making use of its unused fiber.
Once data has been put on an IP network, disparate types of devices -- such as siloed first responder radios -- can be linked almost anywhere in the world.
The Florida city is building out a city-wide digital video surveillance system and is using a management system to integrate feeds so police can get real-time views of the city.
An IP system linking disparate communications infrastructures might not be perfect, but it works, and that is good enough.
Response teams in Bergen County, N.J., used interoperable IP connectivity to link a variety of radio systems during Hurricane Irene and Superstorm Sandy.
With a growing number of 911 calls coming from cell phones, an FCC committee wants to set benchmarks on the accuracy of calls made from inside buildings.
Choosing VOIP when combining three separate agencies was easy, but Summit County Public Health also had to weigh the options on where it would be hosted.
The Arkansas Department of Education created "YOUniversal," a financial aid system that helps students determine scholarship eligibility and streamlines the financial assistance application process.
The Open311 initiative provides a standard protocol for linking location-based information to existing municipal 311 services.
Using a CRM system, based on Microsoft Dynamics, within a shared infrastructure is allowing Virginia state to modernize business functions and improve citizen services.
Jacksonville’' Fire and Rescue Department worked with the Information Technologies Division to update the Emergency Preparedness Division's website and develop the JaxReady mobile application for iOS and Android smart phones.
The California Franchise Tax Board, overwhelmed by requests from business for letters of good standing, built an online self-service app that saved both sides time and money.
The city's Financial Services Department stayed in-house to build a dynamic financial portal that meets the needs citizens, vendors and auditors.