A combination of cloud computing and business analytics has helped the city of Montreal track the habits of individual public transit riders — and reward their loyalty.
Badge Buddy cuts down on officers' reliance on dispatchers for relaying of noncritical information, saving time, improving efficiency.
The D.C. government used analytics to transform a social media project from a one-way public relations effort into a community-based platform for listening to residents and collaborating on public-service improvements.
Red Bank now conducts its tax lien auctions online, speeding payments and improving efficiency.
In an effort to expand open-source PDF conversion options, the Sunlight Foundation is holding the PDF Liberation Hackathon, dedicated to improving open-source tools for PDF extraction.
The roll-out of Chicago's new electronic open-fare public transit payment system has been stymied by authentication and accounting errors.
The open-source cluster computing tool called Spark speeds programming and can run up to 100 times faster than Hadoop Map Reduce.
Administrators say the units will improve the department's emergency responsiveness, giving dispatchers the ability to see the locations of officers rather than waiting for a radio response.
The state joins the growing ranks of open-source devotees that use Drupal to expand features and cut developer overhead and overall costs.
The move to open data policies are spawning new approaches of data virtualization to exploit and manage an expanding number of government information sources.
Alabama launches new online portal for children's and women's health care coverage.
A public safety team in Richmond, Va., set off on a two-year quest to shorten the time between when alarm companies contact emergency services and when help is dispatched.
The Cloud Integration Platform will let enterprises work with public or private cloud services, and non-cloud applications, through a single portal.
The state's IP Next Generation 911 network will not be fully up and running until well beyond the original 18-month timetable, pointing up the need to set realistic goals in pioneering tech programs.
Alabama's Next Generation 911 system will be one of the first in the nation to move all of the state's 911 traffic to an IP network, opening the door for advanced text, video and data services.