State Local

BU building SCOPE smart city platform for the cloud

Boston University building smart city platform for the cloud

Boston University’s smart-city cloud platform is designed to use cloud and big data technologies to improve transportation, energy, public safety, asset management and social services in the City of Boston and across Massachusetts.

Alamance County speeds protective orders for victims of domestic violence

County speeds protective orders for victims of domestic violence

The Alamance County, N.C., Electronic Protective Order System cut the wait time for protective orders in half, ensured privacy and safety for victims during the process and increased enrollment in counseling and legal services.

Seattle police deploy SeaStat crime mapping tech

Seattle police deploy SeaStat crime mapping tech

The Seattle Police Department is using its crime data as part of a new program that’s aimed at quickly addressing crime hotspots based on analysis of crime data and community reports of incidents.

Digital Services Playbook for State and Local Government

Why municipalities should follow the Digital Services Playbook

State and local IT managers should familiarize themselves with the federal government’s new guide on launching digital citizen engagement services, a former state CIO said.

SCALE hardware

Anatomy of an IoT public safety application

How a technology team at a SmartAmerica Challenge built an Internet of Things prototype to create a sensor network for automating public housing safety alerts.

Digital file cabinets

How to re-engineer for automation

In automating a workflow process, the success depends largely on how well the underlying process has been designed.

Firemen running

DC tests ID management for first responders

The challenges of controlling physical access in emergencies may be solved by a nationwide network of standard first responder credentials.

Fairfax County Police Events crime mapping application

Fairfax County builds searchable crime-data mapping app

Fairfax County's mapping team has developed the Police Event search engine and mapping tool that makes crime data open and easy to use for both developers and end users.

Mobile app gives Texans access to public safety services

Mobile app gives Texans access to public safety services

The Texas Department of Public Safety's mobile app gives Texans access to the state's Sex Offender Registry, Texas 10 Most Wanted program and other valuable resources.

Houston 311 mobile app

Houston joins migration to enhanced 311 services

Houston has expanded the city’s 311 non-emergency reporting system from a telephony-based network to one that now supports email, a web mobile app and heat maps of citizen calls.

Smartphone with Utah statehouse

How Utah stays on top of the mobile adoption curve

The state of Utah has learned that in mobile technology, it pays to track where the adoption curve is trending rather than to wait for users to arrive first, says state chief technology officer David Fletcher.

Philadelphia taps Big Ideas for small IT contracting

Philly taps Big Ideas for small IT contracting

The city of Philadelphia has multiplied the number of small vendors responding to its RFPs by setting up a customized open source cloud portal designed for startup firms.

cloud-based ITSM support tool

Washington state deploys cloud-based ITSM support tool

To help consolidate five departments into one, the Department of Enterprise Services chose an IT Service Management (ITSM) tool that supported a standardized IT support workflow.

Indiana data hub

Indiana data hub powers efficiency, data-driven solutions

The state of Indiana is developing a data hub to improve data efficiency across government, track the state's progress against key performance indicators and develop policy solutions.

Agencies prep for arctic emergencies

Agencies prep for arctic oil spills

In the Arctic Shield 2014 exercise, researchers will test technologies for oil-spill remediation, emergency response, satellite communications and mapping and visualization.