Melrose, Mass., learned a lesson about bandwidth while providing cloud-based services to a smaller town.
Police departments are adding the algorithm-driven software to their public safety arsenal to reduce felony crimes.
Too many agencies stick with the tried, true and the outdated rather than upgrading to more efficient new technology.
The state and the Desert Research Institute partner with IBM to use analytics and advanced research applications for scientific research, education and economic development.
The Oklahoma County Jail got a clear view of the benefits of a manageable high-def video surveillance system, which cut costs and reduced altercations at the crowded facility.
A text message to 911 is still a text message, subject to SMS limitations. In an emergency, it's still better to call.
How the FCC, states and the telecom industry are taking steps to bring SMS texting into the nation's 911 emergency call systems.
Cloud strategy is part of the city's move toward modernizing its digital infrastructure while improving employees' access to mobile tools and reaping significant cost savings.
The city plans a 1 gigabit/sec network for homes and business, partly by making use of its unused fiber.
Once data has been put on an IP network, disparate types of devices -- such as siloed first responder radios -- can be linked almost anywhere in the world.
The Florida city is building out a city-wide digital video surveillance system and is using a management system to integrate feeds so police can get real-time views of the city.
An IP system linking disparate communications infrastructures might not be perfect, but it works, and that is good enough.
Response teams in Bergen County, N.J., used interoperable IP connectivity to link a variety of radio systems during Hurricane Irene and Superstorm Sandy.
With a growing number of 911 calls coming from cell phones, an FCC committee wants to set benchmarks on the accuracy of calls made from inside buildings.
Choosing VOIP when combining three separate agencies was easy, but Summit County Public Health also had to weigh the options on where it would be hosted.