The Open311 initiative provides a standard protocol for linking location-based information to existing municipal 311 services.
Using a CRM system, based on Microsoft Dynamics, within a shared infrastructure is allowing Virginia state to modernize business functions and improve citizen services.
Jacksonville’' Fire and Rescue Department worked with the Information Technologies Division to update the Emergency Preparedness Division's website and develop the JaxReady mobile application for iOS and Android smart phones.
The California Franchise Tax Board, overwhelmed by requests from business for letters of good standing, built an online self-service app that saved both sides time and money.
The city's Financial Services Department stayed in-house to build a dynamic financial portal that meets the needs citizens, vendors and auditors.
The DMV Motor Carrier Division's trucking permit and routing system has already paid for itself, in dollars, safety and improved morale.
California retirement agency interpreted a hard deadline as permission to do what was necessary. Then they did it.
Software such as Inmint’s Vidhance lets UAVs track objects, reduce blur and stabilize video feeds.
A secure, bare-bones operating system designed strictly for industrial systems could protect critical infrastructure, the founder of the Russian company says.
The theft of $400,000 from a Burlington, Wash., account handling employee payroll and some citizen payments comes on the heels of warnings that U.S. banks were being targeted.
Flaws in the voter databases in Mayland and Washington state would allow hackers to effectively prevent people from voting, the New York Times reports.
State and local election officials contributed data on polling places and ballot to an AT&T-led effort that can help get informed voters to the polls.
The public sector has moved toward cloud computing, but has it been enough of a catalyst to ensure interoperability?
Laplink’s PCmover can automate the process and can solve some of the difficulties of moving from an older versions of Windows.
Communication, data sharing and application development will play a key role for city governments over the next five years, according to Pike Research.