Wi-Fi network connection points will be installed in NYC public payphone kiosks, replacing the aging devices. The hotspots will also still include an option for voice services and offer free calling to 911 and 311.
Buffalo uses customer service software to create density maps of citizen 311 complaints and orchestrate 'clean sweeps' of two- and three-block areas.
IBM announced three cloud-based Smarter Cities management centers, which will help cities use their own data to gain insight into citizen services and improve decision making.
In July Chicago will mount sensors on light poles, the first stage of a big data collection and analysis system that the city plans to open up to other jurisdictions.
The Federal Law Enforcement Training Centers is currently testing one of the most advanced, networked virtual firearms training ranges, which officials anticipate should become fully operational later this year.
A new report from the National Association of State Chief Information Officers finds that open data initiatives are advancing, enabling state and local governments to create innovative ways of delivering data to individual, business and government consumers.
Ads on the Washington state Department of Transportation's website generate $7,000 a month in revenues.
Currently in private beta, the API links parking availability information from Streetline to mobile and Web apps, dynamic messages signs and in-car navigation systems.
The video evidence that led to the capture of the alleged Boston Marathon Bomber owed as much to old-fashioned police work as it did to modern technology, says former Boston police commissioner.
After the bombing at last year's Boston Marathon, the city's police department effectively tapped social media to communicate with the public.
Agencies can combat income tax refund fraud with authentication tools that fit into existing evaluation processes.
A public-private partnership in New York is bringing interactive smart screens to the streets to support open data, citizen engagement and a vibrant digital community.
The FCC is proposing location requirements for the first time on cellular 911 calls made indoors, but even if carriers deliver, the data Public Safety Answering Points will need upgrades to use it.
Idaho OnTheGo allows state, county and city employees anywhere in the state to take credit and debit card payments on Android devices, even where there is no cell or Wi-Fi service.
The newly launched open source search stack lets GSA’s DigitalGov Search perform real-time analytics and create dashboards to monitor Web search trends.