Major wireless carriers already have committed to delivering text messages to 911 by May 2014, and the FCC is considering rules to expand the requirement to all carriers and third-party providers.
From Texas to the State Department to USPS, agencies are finding big and small ways to apply agile methodologies.
As text-to-911 service begins appear around the country, the FCC, public safety agencies and carriers warn that it is a complement to and not a substitute for voice calls in an emergency.
Durham, N.C., is one a handful of jurisdictions that have moved 911 call centers to the cloud, preparing to implement a full range of IP-based services as they become available.
A growing number of products can help automate IT security; Nevada's DOT found they can help in other areas, too.
The Android app being developed at the University of North Texas would let dispatchers use a smart phone's camera and sensors to get a better view of an emergency.
The company's Roadster DLP projector shows its strength in large settings.
A combination of an e-filing portal and LexisNexis identity verification services automates filing and verification of people applying to claim abandoned assets.
Tight budgets might be keeping states from plunging into cloud computing, but the benefits would be substantial, especially for programs such as Medicaid that are nearly identical from state to state.
Interoperability standards will create a world of interconnected clouds fraught with opportunities and security risks, experts say.
Four new cloud-based mobile solutions let agencies collaborate, connect with citizens from any device and speed up mobile app development.
Florida's Department of Children and Families is using LexisNexis Risk Solutions, which creates a profile based on customer-supplied information, to authenticate people applying for public assistance.
Eaton County, Mich., installs Laserfiche 9 to move to the next phase of document workflows: enterprise transactional management.
The city switches out Microsoft Exchange for Google’s cloud-based service, citing better prices if not security.
The annual conference and expo kicks off Tuesday, tackling the key challenges facing the public-sector IT community.