State Local


How data virtualization can help government hone services and cut costs

The move to open data policies are spawning new approaches of data virtualization to exploit and manage an expanding number of government information sources.

waiting room

Agile helps Alabama build portal for shift to Medicaid

Alabama launches new online portal for children's and women's health care coverage.

alarm system

Richmond fixes bad connection with local alarm companies

A public safety team in Richmond, Va., set off on a two-year quest to shorten the time between when alarm companies contact emergency services and when help is dispatched.

cloud computing

Fujitsu offers BYO cloud solution

The Cloud Integration Platform will let enterprises work with public or private cloud services, and non-cloud applications, through a single portal.

call center

Lessons from Alabama's NG911: Cutting edge can cut both ways

The state's IP Next Generation 911 network will not be fully up and running until well beyond the original 18-month timetable, pointing up the need to set realistic goals in pioneering tech programs.


Alabama begins rolling out IP network for 911 calling

Alabama's Next Generation 911 system will be one of the first in the nation to move all of the state's 911 traffic to an IP network, opening the door for advanced text, video and data services.

shared services

Lack of awareness slows cloud shared services, providers say

In launching shared services, agencies find ways to build awareness of their offerings and to overcome misunderstanding about the cloud.

shared services

Agencies drift toward cloud-based shared services

Government agencies must decide whether sharing services from cloud providers could be cheaper than building their own.

police pursuit

Police fire GPS 'cannon' to track suspects, reduce car chases

The StarChase system includes an air launcher in the grill of a cruiser and sticky GPS devices that attach to a vehicle so it can be tracked.


Prisons turn to analytics software for parole decisions

Risk assessment programs weigh factors beyond the traditional considerations of parole boards and seem to be having an effect.


One city fends off cyberespionage attacks, and collaboration is key

Seattle's collaboration with the FBI and a DHS fusion center helped thwart attacks from China, but that kind of information sharing doesn't happen enough, a new report says.

police laptop

Fort Lauderdale fights crime with data analytics

IBM researchers are working with the Florida city to develop an application that detects patterns and activities from a variety of data sources.

health exchange

State health exchanges outpace

As flounders, some of the health insurance exchanges that states established have been running smoothly.


Reminder: The Web is not the only source of malware

A cloud-based Web filtering and policy enforcement service helped the city of Aspen sharply reduce browser infections, but it doesn't replace antivirus protection.


How Aspen's DNS services became more secure, reliable and cheaper

Outsourcing Domain Name Services and Web policy enforcement to OpenDNS saves the Colorado city and county money while improving security.