State Local

Citizen reports landslide to city via 311 app optimizes mobile apps for government

Four new cloud-based mobile solutions let agencies collaborate, connect with citizens from any device and speed up mobile app development.

Benefits applicant answering questions on a laptop

Software quizzes applicants before doling out benefits

Florida's Department of Children and Families is using LexisNexis Risk Solutions, which creates a profile based on customer-supplied information, to authenticate people applying for public assistance.

Laserfiche 9 enterprise transaction management software

County goes from ECM to ETM, and one letter makes a huge difference

Eaton County, Mich., installs Laserfiche 9 to move to the next phase of document workflows: enterprise transactional management.

Massachusetts State House in Boston

Boston drops Exchange for Google Apps, as battle of cloud app providers plays on

The city switches out Microsoft Exchange for Google’s cloud-based service, citing better prices if not security.

Attendees at the FOSE keynote

What's hot at FOSE 2013

The annual conference and expo kicks off Tuesday, tackling the key challenges facing the public-sector IT community.

Man working at night studying online analytics

Social network analysis, predictive coding enlisted to fight fraud

New analytic technologies will help agencies and investigators look deeper into behavioral patterns to combat some of the more sophisticated fraud schemes on the horizon.

Ohio state house OBM

Ohio's budget office opens up with cloud-based BPM tool

The Office of Budget and Management has deployed Appian’s cloud-based BPM with mobile and social capabilities to improve the coordination of work across teams, departments and systems.

House in Mantaloking NJ after hurricane Sandy

In Sandy's wake, NJ town goes to all-wireless phone service

Reflecting a trend toward mobile computing, Mantaloking will be one of the few areas in the country to operate without copper land lines.

WiebeTech Ditto Forensic FieldStation

Forensic FieldStation brings stealth to hard drive data capture

It runs silent, can turn off its lights and be operated remotely by a technician who doesn't have to join investigators or a covert team in the field.

New HHS website will use CMS free open source

HHS goes open source to build better, more powerful website

Open-source website built with Jekyll and Prose will let handle the expected Obamacare spike in traffic without a content management system.

Too much data as businessman sits on raft in storm at sea

Is big data big trouble for state, local governments?

A MeriTalk survey finds that many agencies lack the storage capacity, computing power and personnel to handle the data they have.

Hampden County Courthouse

Document retrieval slow? It might be all in how you look at it.

Online processes were slowing down in Hampden County's registry of documents, which date back to 1636. An any-format viewer solved the problem.

NIST worker tests radio in New York City subway station

Can emergency radio gear get clear in tunnels, skyscrapers?

Tests in New York subways and the Empire State Building could help set new standards for equipment used by firefighters in urban settings.

AOptix iphone biometric tool

App, case turns iPhone into on-the-spot biometric scanner

The hardware and software package from AOptix would allow police and the military to take fingerprint, iris, face and voice readings in the field.

Northwoods Compass CoPilot tablet suite for social workers

Tablet suite saves case workers their most valuable commodity

Social workers in Fairfield County, Ohio, no longer have to schedule "paperwork days" after adopting Compass CoPilot for tablets.