The Seattle Police Department is using its crime data as part of a new program that’s aimed at quickly addressing crime hotspots based on analysis of crime data and community reports of incidents.
State and local IT managers should familiarize themselves with the federal government’s new guide on launching digital citizen engagement services, a former state CIO said.
How a technology team at a SmartAmerica Challenge built an Internet of Things prototype to create a sensor network for automating public housing safety alerts.
In automating a workflow process, the success depends largely on how well the underlying process has been designed.
The challenges of controlling physical access in emergencies may be solved by a nationwide network of standard first responder credentials.
Fairfax County's mapping team has developed the Police Event search engine and mapping tool that makes crime data open and easy to use for both developers and end users.
The Texas Department of Public Safety's mobile app gives Texans access to the state's Sex Offender Registry, Texas 10 Most Wanted program and other valuable resources.
Houston has expanded the city’s 311 non-emergency reporting system from a telephony-based network to one that now supports email, a web mobile app and heat maps of citizen calls.
The state of Utah has learned that in mobile technology, it pays to track where the adoption curve is trending rather than to wait for users to arrive first, says state chief technology officer David Fletcher.
The city of Philadelphia has multiplied the number of small vendors responding to its RFPs by setting up a customized open source cloud portal designed for startup firms.
To help consolidate five departments into one, the Department of Enterprise Services chose an IT Service Management (ITSM) tool that supported a standardized IT support workflow.
The state of Indiana is developing a data hub to improve data efficiency across government, track the state's progress against key performance indicators and develop policy solutions.
In the Arctic Shield 2014 exercise, researchers will test technologies for oil-spill remediation, emergency response, satellite communications and mapping and visualization.
BidSync has added two new products to its e-procurement suite, creating a cloud-based solution that automates every phase of the purchasing cycle.
Charles County found a way to leverage its VoIP network to update and secure its faxing services, while drastically reducing costs.