After the bombing at last year's Boston Marathon, the city's police department effectively tapped social media to communicate with the public.
Agencies can combat income tax refund fraud with authentication tools that fit into existing evaluation processes.
A public-private partnership in New York is bringing interactive smart screens to the streets to support open data, citizen engagement and a vibrant digital community.
The FCC is proposing location requirements for the first time on cellular 911 calls made indoors, but even if carriers deliver, the data Public Safety Answering Points will need upgrades to use it.
Idaho OnTheGo allows state, county and city employees anywhere in the state to take credit and debit card payments on Android devices, even where there is no cell or Wi-Fi service.
The newly launched open source search stack lets GSA’s DigitalGov Search perform real-time analytics and create dashboards to monitor Web search trends.
Phase II of the Enhanced Passive Surveillance project will expand the types of animals tracked and increase the user base.
The state launched an initiative to provide coordinated care for "super-utilizers," patients who overuse emergency departments and hospital inpatient services.
Web developer CivicPlus introduces a suite of Web development modules designed to handle job applicant tracking, employee onboarding and human resources for local governments.
Transportation agencies in Maine, Massachusetts and New Hampshire have developed technology and policies to enforce toll collections across state lines.
With Novell's ZENworks the city created a platform-neutral backend that would support any type of mobile device with security policies, asset tracking and emergency wiping –- keeping all data inhouse.
Austin chief information officer Stephen Elkins talks about the city's plan to build a framework for bringing together regional IT leaders and fostering community engagement.
Michigan and Pennsylvania are testing identity proofing and enabling federated use of secure credentials for online access to government services.
Esri and the National Alliance for Public Safety GIS Foundation have joined forces to offer a virtual, cloud-based center to provide tools, resources and training for public safety agencies.
Connecticut needed a way to keep its online regulatory code up to date and found a way to move it from Word to XML files.