TSA designates MicroStrategy PIMS as aviation ops standard
The Transportation Security Administration has designated the MicroStrategy-based Performance Information Management System (PIMS) as its aviation operations standard, MicroStrategy announced today.
TSA uses PIMS to analyze and disseminate information about programs to counter potential threats to people, cargo and commerce. The system collects, analyzes, and reports passenger- and baggage-screening data. PIMS also provides information on airport wait times and how screening equipment is used. It analyzes payroll data, TSA staff utilization, and passenger complaints and compliments, MicroStrategy officials said.
The agency runs more than 1 million reports a year on PIMS, the company said. Executives at TSA headquarters and employees in the field use PIMS to streamline operations, analyze security trends and uncover threats.
PIMS is the basis for the Management Objectives Report score card that TSA uses to monitor performance at all U.S. airports. Implementation of the score card has resulted in an estimated cost avoidance of $100 million for TSA in fiscal 2008.
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Trudy Walsh is a senior writer for GCN.