Hanging up on desktop phones
Forty percent …. Of professional knowledge workers will no longer use desktop phones by 2013.
When information technology analyst firm Gartner compiled its annual list of predictions for 2009, it pointed out a steady trend toward the professional use of smart phones and cell phones as opposed to desktop phones. During the next decade, such mobile devices will start to replace desk-based phones entirely, Gartner said.
Joab Jackson is the senior technology editor for Government Computer News.