NYC to try replacing pay phones with touch-screen kiosks

Pay phones may soon become a thing of the past in New York City.

In May, the city will launch a pilot program that will set up touch-screen kiosks that pedestrians can use to access local information such as street maps, local dining information and transit schedules, Information Week reported. http://www.informationweek.com/news/government/mobile/232900017 The effort will replace up to 250 of the city’s 12,800 public pay phones with large, interactive smart screens similar to tablet computers, providing content in 10 languages.

The touch screen pilot is the latest of several technology modernization efforts launched by New York City. The city plans to collect input from the public to assess what the pay phone of the future may look like.

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Reader Comments

Thu, Apr 12, 2012 Florida

Pay phones are still needed, especially in areas where there are a lot of out of country visitors. Please keep some pay phones available and convenient.

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