TSA mulls use of 'courteous' avatars to speed airport check-ins

With more than 375 million air travelers having passed through Transportation Security Administration checkpoints so far this year, the agency is exploring a new way of handling such numbers in the form of helpful, multilingual avatars, according to Information Week.

TSA has issued a request for information for a "hologram imaging, computer-generated imagery and video projection" system that would be used "to assist passengers in navigating through security checkpoints as efficiently as possible," according to the RFI reported on FedBizOpps.gov earlier this month.

According to the RFI, TSA is asking vendors to provide information on technology products that are available or in development that can "speak" multiple languages, including English and Spanish. The system also should capture the attention of travelers, be easy to understand, and "be courteous when communicating to the traveling public," the RFI stipulates.

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Reader Comments

Sat, Aug 18, 2012 Bea

ABOLISH THE TSA. No avatar, however amiable, will convince passengers to ignore the pervert in blue gloves who's molesting them or the thief in a blue shirt who steals their iPad.

Fri, Aug 17, 2012 Fisher1949 Wash DC

The RFI says the avatars should "be easy to understand, and "be courteous when communicating to the traveling public,"

Fri, Aug 17, 2012 Fisher1949 Wash DC

Avatar TSA screeners? Does it wear blue gloves and grab your crotch? They already have 60,000 screeners to do this and don’t need a hologram and the workers. Another example of TSA squandering taxpayer dollars on stupid technology that never seems to work. We can’t afford to keep dumping $8 billion a year into an agency that has never seen, much less caught, a terrorist after over a decade. This money is desperately needed to fix bridges and schools and it is a disgrace to let an agency full of wannabe cops waste money on frivolous toys like this.

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