TSA mulls use of 'courteous' avatars to speed airport check-ins
With more than 375 million air travelers having passed through Transportation Security Administration checkpoints so far this year, the agency is exploring a new way of handling such numbers in the form of helpful, multilingual avatars, according to Information Week.
TSA has issued a request for information for a "hologram imaging, computer-generated imagery and video projection" system that would be used "to assist passengers in navigating through security checkpoints as efficiently as possible," according to the RFI reported on FedBizOpps.gov earlier this month.
According to the RFI, TSA is asking vendors to provide information on technology products that are available or in development that can "speak" multiple languages, including English and Spanish. The system also should capture the attention of travelers, be easy to understand, and "be courteous when communicating to the traveling public," the RFI stipulates.
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