By
Jeff Erlichman
The current Procurement process isn’t optimal for
what the federal government needs, and the Administration is committed
to transforming it.
For IT, the process can be as simple as making a phone call and giving
a government authorized credit card number. Or it can be as complex as
issuing line after line of detailed requirements and then evaluating
competing offers from hundreds of vetted suppliers. Both are types of
Procurement.
Procurement is the acquisition of goods and/or services at the best
possible total cost of ownership. A good Procurement buys a quality
product or service in the right quantity, at the right time, at the
right place and through the right source using an approved contracting
vehicle.
It sounds straightforward doesn’t it?
The Administration Acts
So, why on March 4, 2009 did President Obama tell
government to use fixed-price contracts rather than cost-based
contracts? Why is he asking OMB to come up with new government wide
guidance governing the use of all types of contracts and what are the
parameters for outsourcing, by September 2009?
Federal CIO Vivek Kundra told an AFCEA meeting audience that
“the current Procurement process isn’t optimal for
what the federal government needs, and this administration is committed
to transforming that.”
He further said “the Data.gov Web site will enable the public
and industry to access agency data and create new solutions the
government can use. Democratizing agency data could help the government
save money.”
What Kundra proposes is to use a combination of “improved
access to information, better-defined requirements and more
accountability” to improve Procurement.
But if it were just that easy! On using fixed-price contracts, Harvard
professor and former OFPP administrator Steve Kelman wrote recently in
Federal Computer Week:
“There are two potential problems, distinct though often
mixed together. One is a situation in which the government knows what
it wants, but it’s unclear how much effort it will take a
contractor to meet the requirement... A second kind of problem is where
government isn’t, or can’t be, specific about what
it wants. In such situations, a fixed-priced contract is meaningless,
because it is unclear what the
customer will get for the price.”
Kelman believes there are opportunities for increasing fixed-price
contracting. “For example, some requirements get competed and
re-competed without changing dramatically. It should be possible to
convert these projects to fixed-price.”
Both Kundra and Kelman said part of government’s problem
partly lies with poor requirements from the federal government.
A poorly specified requirement will produce a poorly delivered service.
Requirements changes, which are common, then require negotiating change
orders in a sole-source environment, potentially negating benefits of a
fixed price according to Kelman.
All of this sounds as if there is a lot of work to do. So, what is
government currently doing to meet the goals of the Obama Procurement
memo and employ a Procurement process that works for everyone
– buyers, sellers and taxpayers?
C-Level Commitment
Procurement begins with the acquisition process.
At the CIO level, there is a concerted effort for these senior
officials to promote continuous learning and professional development
for the IT workforce. One way this manifests itself is through the
Clinger-Cohen Core Competencies and Learning Objectives that call for
CIOs to “ensure that the knowledge, skills and abilities
represented in each competency are resident within their
organization.”
The competencies include the skills to: develop acquisition strategy;
use acquisition models and methodologies, from traditional to
streamlined; perform post-award IT contract management; use IT
acquisition
best practices; and manage software acquisition.
At the same time The Chief Acquisition Officers Council provides a
senior level forum that promotes effective business practices. The goal
is to ensure the timely delivery of best value products and services to
the
agencies, achieve public policy objectives, and further integrity,
fairness, competition, and openness in the federal acquisition system.
Acquisition Community Assessment
Procurement policy may be made at the senior levels, but
for Procurement policy to be effective it has to work practically in
the trenches.
Col. Steven Burden is the program manager for the Army’s
Joint-Automated Identification Technology program. PM J-AIT is the
Army’s RFID technology leader, providing provide global asset
tracking, Web-based RF-ITV services, and complete program life cycle
support. He buys what Warfighters use on the ground.
In a recent interview with 1105 Government Information Group Custom
Media, he talked about Procurement and what advice he would give to IT
buyers.
“We in the acquisition community need to carefully think
about who exactly the end user is and the types of environments they
will be operating in before making Procurement decisions. It is very
easy to decide that a solution that appears to be less expensive
up-front has long-term costs due to sustainability that make it the
least cost-effective.”
Col. Burdon further advocated open communication with the requirements
community on whether the recommendation for a solution is a want or a
need. Due to unrealistic requirements (there is that word
again) the acquisition community has often gained a reputation for
delivering solutions too late due to unrealistic
requirements.
“Finally, keep engaged with the commercial
marketplace. There are a lot of companies that are making IT
solutions that are ‘off-the-shelf’ that can be the
75% solution now rather than the 99% solution a year from
now.”
An Expanding Workforce
Procurement is dependent on an educated, professional
workforce – and having more of them. For example when it
comes to fixed-price contracts, Kelman wrote “government
needs to understand that more fixed-price contracting requires more
acquisition professionals to develop requirements.”
DOD agrees, predicting more employees and a larger role for the Defense
Department’s acquisition workforce. They have launched an
unprecedented acquisition workforce growth initiative to increase the
acquisition community by 15 percent to 20,000 people through fiscal
2015.
And because DOD needs to adhere to the Obama Procurement memo, they are
moving to draw clear lines between what is inherently governmental and
what is not. They plan on changing nearly 11,000 contractor support
positions to full-time government employees.
Procurement is the acquisition of goods
and/or services at the best possible total cost of ownership. A good
Procurement buys a quality product or service in the right quantity, at
the right time, at the right place and through the right source using
an approved contracting vehicle.
Those 11,000 are most likely to need education and training. For that
they will turn to organizations such as the Defense Acquisition
University (DAU) or the Federal Acquisition Institute (FAI). These
organizations provide the hands-on knowledge and professional
accreditations needed to make the Obama memo not just another White
House memo that the rank and file tepidly embraces.
Read More
Procurement touches everyone. This 1105 Government
Information Group Custom Media exclusive report will focus on the
different groups that are involved in the day-to-day business of
Procurement.
So, if you are an IT buyer, you need to know what types of Procurement
vehicles are available to use and learn about organizations such as the
Acquisition Services Directorate. Read the article titled
“The Vision Is Becoming Real” for answers to those
questions and more.
If you are an IT vendor, what are your concerns? Read this
article “It Takes Two To Tango”.
If you are a government agency, what best practices can you follow?
Detailed examples of “A Transformational Agency”.
And if you’re looking for a career in Procurement, then look
to this article “Be America’s Buyer” for
direction and insights.