When crises strike, your agency leaders' BlackBerry devices -- as well as those of their staffers -- just have to work. In this brief video, learn how automated software already in use at the largest agencies can help you manage and support mobile government professionals like a pro. Key takeaways:
1. How to proactively identify and fix service issues in <3 minutes so mobile users stay connected 24 x 7
2. How to harden the mobile user platform to make it both resilient and secure
3. How to make your IT mobility support team instant mobility management experts
A must-view for senior IT, mobility and messaging managers, network engineers, help desk staff and anyone else in IT tasked with mobility support, and who wants answers before senior staff call.
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