State Department ROI Case Study

Mar 19, 2013

This whitepaper examines how the State Department’s Nonproliferation and Disarmament Fund (NDF) used Salesforce.com’s Force.com platform to create a custom application that resulted in a 216% increase in ROI with an average annual benefit of $1.6M. In other words, the U.S. Department of State saved taxpayers more than $1.6M annually.

Developing a custom application on Force.com enabled the NDF to provide program managers with accurate, up-to-date program budget information from anywhere on almost any device so they can manage programs more cost-effectively.

Key benefits from the solution include:

• Improved technology management
• Increased productivity
• Better contractor management

The NDF also took advantage of the opportunity to develop the application iteratively with ongoing user input to ensure that functional requirements that weren’t identified in the beginning could still be supported in the application. Download this whitepaper to learn more!

Sponsored By Salesforce.com

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