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Roadmap to a Contact Center of Excellence : Whitepaper

When it comes to government IT-based programs, the technology itself rarely seems to be a stumbling block. Agency culture is most often the culprit. The need for improved communication and collaboration are not the only factors preventing your agency from achieving contact center excellence. Download this special report to learn how to get your agency’s contact center on the right path through mobility, social media, cloud services and performance management.

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Making Mobile Manageable: Secure Mobility for the Enterprise : Whitepaper

As the number of mobile devices and telework employees continues to grow throughout the federal government, agencies are facing new challenges as they work to fortify an unprecedented and ever-growing number of potential entry points for cybersecurity breaches. Download this white paper to learn the importance of prioritizing a holistic approach to mobility.


Making Tablets and Touch Devices Work for Government : Whitepaper

Government workers need greater mobility to get their jobs done in today's challenging times. But not all tablets and touch devices are created equal, and a free-for-all bring-your-own-device (BYOD) approach can undermine your organization's stability, efficiency and security. This issue brief provides a guide to integrating tablets and touch devices into your public sector IT enterprise in a way that will deliver real results - and real productivity.


Extreme File Transfer: Bigger, Faster, Farther: Whitepaper

Read this e-book to learn about extreme file transfer, and discover the solutions that can help you send information faster, enable worldwide access, and automate workflows to drive seamless file transfer.