While new models of care collaboration are being implemented in many forms globally, moving from concept to successful implementation involves process changes and business transformation that may be the biggest challenges to healthcare organizations. Care collaboration tools that support and assist organizational transformation are key to driving successful outcomes. What these tools can enable is important. But who these tools engage and connect, the way in which they are engaged and connected, and the way in which they ultimately use the tools are more important in transforming care delivery.
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