Massachusetts Port Authority takes business to Web

When workers renovating a parking garage at Boston's Logan International Airport run into a problem, they now grab their keyboards not their phones.

By Merry MayerSpecial to GCNWhen workers renovating a parking garage at Boston's Logan International Airport run into a problem, they now grab their keyboards not their phones.Their new digital communications outfit is the result of the action of the Massachusetts Port Authority (MassPort). Two years ago it formed a committee to find how to best use the Web and develop an approach that would accomplish two goals.The first was to design a Web site that would post flight times and other information of benefit to the public, as well as help MassPort attract a wide pool of vendors for its many construction projects.MassPort will oversee projects totaling $3.6 billion over the next six years at the properties it manages. What those projects entail is one click away at Doing Business with MassPort on the MassPort Web site, at .This information gives interested vendors much more lead time to set up teams before bidding, said Ken Johnson, program manager for the Logan modernization. 'When it goes in the newspaper, vendors only have three weeks to get a team together,' he said.The second goal was to use the Web to help MassPort communicate easier with vendors once on the job.Let's go back to those workers who turn to their keyboards when they have a problem'perhaps they find an underground barrier. Instead of summoning the engineer to see the problem, the workers can take a digital photo of the barrier, upload it to a shared Web site and arrange a conference call with the engineers and other officials to resolve the situation. This process saves time. No longer must workers stop to wait for an engineer to arrive.When the time came to choose a communications system, MassPort wanted one that would work easily with the software on the desktop PCs of all the architects, engineers, contractors and subcontractors, Johnson said.'We looked at several service bureaus, but many required us to change the way we do business,' Johnson said. For example, as a state agency, MassPort can't go completely paperless, he said.'Most of the service bureaus we evaluated have a generic look and feel, use an application like Lotus Domino that must be customized for each project, and do not support a permanent record when the project is completed,' Johnson said.MassPort selected ActiveProject from Framework Technologies Corp. of Burlington, Mass.The communications software runs on a server hosted by an outside provider, SEG Network Technologies Inc. of Hanover, N.H.MassPort purchased 10 licenses for two projects: a $91 million repair and renovation of a central parking garage at Logan and a makeover of the airport's Terminal B. 'I don't have a dollar figure for that second project because some of the funding is provided by airport tenants,' Johnson said.License holders have read-write access to ActiveProject, Johnson said.There is unlimited read access for employees who may need only to see the information. The Web site is password-protected.MassPort's desktop PCs run Microsoft Windows NT, but that isn't needed for access. 'ActiveProject broke down the barriers associated with people using incompatible software such as Corel WordPerfect and Microsoft Word. Everyone can instantly access, view and provide feedback on project information using a standard Web browser,' Johnson said.It is simple to add new users through ActiveProject's subscribe feature, he said. All you need is a uniform resource locator, user name, password and e-mail address.The application is also easy to use. 'Instead of giving information to a secretary for distribution, I drag and drop the information onto a project Web site in real time,' Johnson said. He needs only to hit a button and the meeting minutes are online.If an architect moves a wall two feet, the app automatically posts a notice on the Web so that the mechanical and plumbing engineers will learn about the change, Johnson said.MassPort will buy 20 more licenses for a third project, a $321 million expansion of Logan's Terminal E.Johnson said he expects to use ActiveProject on at least 75 percent of Logan's projects. The remaining projects, such as the renovation of Terminal A by Delta Airlines, will be supervised by other companies.
Digital communications help agency keep in touch with vendors, the public and its own workers








MassPort construction manager Kenneth F. Johnson demonstrates Active project software used to coordinate construction of a parking garage addition at Logan International Airport.






www.massport.com

Advance notice











Finding the right fit



























That's not all





X
This website uses cookies to enhance user experience and to analyze performance and traffic on our website. We also share information about your use of our site with our social media, advertising and analytics partners. Learn More / Do Not Sell My Personal Information
Accept Cookies
X
Cookie Preferences Cookie List

Do Not Sell My Personal Information

When you visit our website, we store cookies on your browser to collect information. The information collected might relate to you, your preferences or your device, and is mostly used to make the site work as you expect it to and to provide a more personalized web experience. However, you can choose not to allow certain types of cookies, which may impact your experience of the site and the services we are able to offer. Click on the different category headings to find out more and change our default settings according to your preference. You cannot opt-out of our First Party Strictly Necessary Cookies as they are deployed in order to ensure the proper functioning of our website (such as prompting the cookie banner and remembering your settings, to log into your account, to redirect you when you log out, etc.). For more information about the First and Third Party Cookies used please follow this link.

Allow All Cookies

Manage Consent Preferences

Strictly Necessary Cookies - Always Active

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Sale of Personal Data, Targeting & Social Media Cookies

Under the California Consumer Privacy Act, you have the right to opt-out of the sale of your personal information to third parties. These cookies collect information for analytics and to personalize your experience with targeted ads. You may exercise your right to opt out of the sale of personal information by using this toggle switch. If you opt out we will not be able to offer you personalised ads and will not hand over your personal information to any third parties. Additionally, you may contact our legal department for further clarification about your rights as a California consumer by using this Exercise My Rights link

If you have enabled privacy controls on your browser (such as a plugin), we have to take that as a valid request to opt-out. Therefore we would not be able to track your activity through the web. This may affect our ability to personalize ads according to your preferences.

Targeting cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Social media cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.

If you want to opt out of all of our lead reports and lists, please submit a privacy request at our Do Not Sell page.

Save Settings
Cookie Preferences Cookie List

Cookie List

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

Strictly Necessary Cookies

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Functional Cookies

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Performance Cookies

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Sale of Personal Data

We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.

Social Media Cookies

We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.

Targeting Cookies

We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.