IRS Prime must shape up or ship out, overseers say

<font color="CC0000">(UPDATED) </font>IRS Prime contractor Computer Sciences Corp. should be replaced if it does not show significant performance improvement on the tax agency's lengthy modernization project, the IRS Oversight Board said in a report today.<br>

IRS Commissioner Mark Everson told the board he had misgivings about CSC's performance, but he has established a strong working relationship with the contractor's executive management, which has committed to work with the IRS to fix the problems, the report said. CSC expects to retain its leadership of IRS' Prime contract. 'CSC and the companies supporting modernization are confident that we will successfully deliver CADE, and we fully expect we will continue our efforts in close partnership with the IRS,' CSC spokesman James Sullivan said in response to the report.Everson enlisted the Carnegie Mellon University's Software Engineering Institute to review CADE. SEI approved of the system design and use of a business rules engine to make the development and maintenance of the system more efficient.But it was uncertain that the business rules engine could handle the size and complexity of the CADE system until the rules were defined and modeled. The institute and the board recommended defining the rules as soon as possible.Among other recommendations the board made in its report:(Posted 11:16 a.m. and updated 3:12 p.m.)

IRS Prime contractor Computer Sciences Corp. should be replaced if it does not show significant performance improvement on the tax agency's lengthy modernization project, the IRS Oversight Board said in a report today.

Several independent assessments of the Business Systems Modernization program 'make it clear that the IRS and its Prime contractor cannot continue to operate in a business-as-usual manner,' the board wrote.

CSC undertook the Prime role in late 1998.

'Over time, the existing systems will become impossible to maintain and at that point, the ability to administer our country's tax system will be in grave danger,' said Larry Levitan, chairman of the board's Business Transformation Committee, in a release. 'Such a risk to our nation is unacceptable. The IRS and the Prime must get it right this time.'

The modernization program appeared at the point of unraveling last summer, the board said. Virtually all of the projects with a major impact on improving customer service and the IRS' internal operations experienced serious delays and cost overruns.

These projects include:

  • CADE, which was supposed to begin operation in August. The IRS delayed the rollout and has not set a new target date. The system is projected to cost $30 million more than the original estimate.

  • The Integrated Financial System, which will replace the IRS' old core financial systems, was delayed from its October deployment to spring 2004. It is $50 million over the original estimate.

  • The Custodial Accounting Project, which will provide control and reporting capabilities, is 15 months behind schedule and $61.5 million over budget.






  • (Click for Oct. 16 GCN story)





  • IRS should hire more workers with experience on large, complex systems.

  • The agency should reduce the number of projects it conducts at the same time.

  • Agency officials should closely monitor CSC's performance on the project.




  • X
    This website uses cookies to enhance user experience and to analyze performance and traffic on our website. We also share information about your use of our site with our social media, advertising and analytics partners. Learn More / Do Not Sell My Personal Information
    Accept Cookies
    X
    Cookie Preferences Cookie List

    Do Not Sell My Personal Information

    When you visit our website, we store cookies on your browser to collect information. The information collected might relate to you, your preferences or your device, and is mostly used to make the site work as you expect it to and to provide a more personalized web experience. However, you can choose not to allow certain types of cookies, which may impact your experience of the site and the services we are able to offer. Click on the different category headings to find out more and change our default settings according to your preference. You cannot opt-out of our First Party Strictly Necessary Cookies as they are deployed in order to ensure the proper functioning of our website (such as prompting the cookie banner and remembering your settings, to log into your account, to redirect you when you log out, etc.). For more information about the First and Third Party Cookies used please follow this link.

    Allow All Cookies

    Manage Consent Preferences

    Strictly Necessary Cookies - Always Active

    We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

    Sale of Personal Data, Targeting & Social Media Cookies

    Under the California Consumer Privacy Act, you have the right to opt-out of the sale of your personal information to third parties. These cookies collect information for analytics and to personalize your experience with targeted ads. You may exercise your right to opt out of the sale of personal information by using this toggle switch. If you opt out we will not be able to offer you personalised ads and will not hand over your personal information to any third parties. Additionally, you may contact our legal department for further clarification about your rights as a California consumer by using this Exercise My Rights link

    If you have enabled privacy controls on your browser (such as a plugin), we have to take that as a valid request to opt-out. Therefore we would not be able to track your activity through the web. This may affect our ability to personalize ads according to your preferences.

    Targeting cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

    Social media cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.

    If you want to opt out of all of our lead reports and lists, please submit a privacy request at our Do Not Sell page.

    Save Settings
    Cookie Preferences Cookie List

    Cookie List

    A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

    Strictly Necessary Cookies

    We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

    Functional Cookies

    We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

    Performance Cookies

    We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

    Sale of Personal Data

    We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.

    Social Media Cookies

    We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.

    Targeting Cookies

    We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.