Navy could run two years late on business systems upgrade, GAO finds

Poor management controls are slowing the implementation of the Navy's Enterprise Resource Planning project and driving up costs, according to GAO.

The Navy's  Enterprise Resource Planning (ERP) project, designed to modernize Navy business systems, is struggling with program management, according to a new Government Accountability Office report.

GAO predicts the project will be at least two years behind schedule and at least $570 million over budget. GAO had previously warned of the schedule slippage and  cost overruns a year ago.

The service started the project in 2003 and originally planned for it to be completed in 2011 and to cost $1.87 billion. GAO now estimates a completion date in 2013 at a cost of $2.4 billion -- 31 percent above the original projection, the report said. Navy officials recently said the system is ready for full deployment.

The program is part of a larger Defense Department program to modernize business systems, and a second leg of the program would also eliminate the need for sailors to carry cash on ships by issuing smart cards for monetary transactions.

Problems with properly estimating, managing and comparing contractor costs have contributed to the overrun, the watchdog agency reported, indicating a failure to create an effective master schedule for the overhaul and to adhere to earned value management and economic justification.

Also, the Navy has failed to mitigate risks from converting data from the Naval Air System Command’s legacy computer systems to ERP, GAO found in the report published Sept. 15.

“We concluded that by not effectively implementing these [information technology] management controls, the program was at risk of not delivering a system solution that optimally supports corporate mission needs, maximizes capability mission performance, and is delivered on time and within budget,” the report said.

Weaknesses in controls “will likely contribute to future delays and overruns if they are not corrected,” GAO said.

GAO called on the secretary of defense to direct the navy secretary to take steps to rectify the program by implementing and ensuring adherence to appropriate earned value management standards, and to assign an independent agency to oversee the process. The report also called for risk mitigation in converting data from legacy systems, and for frequent progress reports.

The report said the Navy agreed with GAO's recommendations and would implement them in seven months.


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