smart city

Survey: Attacks on smart city IT all but inevitable

A Tripwire study also found that 88 percent of IT professionals think such hacks would pose a threat to public safety.

When virtual and augmented reality meets government analytics

When virtual and augmented reality meets government analytics

Combining analytics and AR/VR will allow agencies to tackle challenges more efficiently, ultimately saving money, time and maybe even lives.

Saving lives by letting cars talk to each other

When connected cars can be hacked from afar

As the U.S. outlines new rules for driverless car development and safety, Chinese researchers uncover vulnerabilities that can be exploited from 12 miles away.

Delaware’s bet on blockchain

Delaware’s bet on blockchain

The state plans to engage technology vendors to help businesses and state agencies use blockchain technology to distribute, share, and save ledgers and contracts.

Saving lives by letting cars talk to each other

Saving lives by letting cars talk to each other

Combining connectivity and automation promises to transform the movement of people and goods more effectively and safely than either could alone.

DARPA targets doctored images

DARPA targets doctored images

A multidisciplinary team of university researchers is working to pull together a platform capable of scanning the massive numbers of images and videos posted online daily and verifying their authenticity.

Burrito delivery by drone

Burrito delivery by drone

Alphabet and Virginia Tech are teaming up to test food delivery at the Blacksburg campus, home of one of the six Federal Aviation Administration designated test sites.

Drone forensics boosts UAS defense

Drone forensics boosts UAS defense

Department 13 has launched a forensics service to help authorities examine drones suspected of illegal activity.

Leveraging connected vehicle, infrastructure tech to protect pedestrians

Can smart cities and connected vehicles protect pedestrians?

Nevada is looking for prototype solutions that can minimize vehicle-pedestrian collisions.

Announcing the Dig IT Award finalists

Learn more about the Dig IT finalists

The GCN Dig IT Awards celebrate discovery and innovation in government IT -- the cutting-edge technology and creative implementations that are supporting critical missions at all levels of the public sector.

Dig IT finalists: Robotics, Automation & Unmanned Systems

Announcing the Dig IT Award finalists: Robotics, automation and UAS

Whether it’s meeting new technology challenges or taking the tedium or danger out of government operations, agencies are using automation to deliver services faster.

Texas drone researchers share data via NASA network

Texas drone researchers share data via NASA network

A new agreement gives university researchers direct access to NASA's Ames Research Center for the exchange of real-time UAS flight data.

Topic Resources

  • Transforming Customer Service: Building a Smarter Service-Oriented Workforce

    Whether a public contact center or an internal help desk, government offices managing customer service play a vital role in supporting their agencies missions. Unfortunately, many service centers lack the tools they need to deliver high-quality services in a timely fashion. In this webcast, Michelle Earley, USAJOBS Program Manager at OPM, and Stephanie Wade, Director, Innovation Lab at OPM, will discuss how they are transforming USAJOBS, the federal government's official jobs site to improve the hiring process and elevate the level of customer service that applicants receive. The transformation is comprehensive, involving the adoption of human-centered design principles, the use cloud-based DevOps to create new services, and the modernization of foundational technology, including the cloud.

  • Improve Agency Processes -- Focus Here First

    View this on-demand presentation to learn how agencies can use process improvement to put the U.S. Digital Services Playbook into action. Leading experts used real-world case studies to illustrate how Business Process Management (BPM) can help agencies save resources and meet customer expectations, regardless of location, device, or communication method.


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