blockchain for health data (LeoWolfert/Shutterstock.com)

Harnessing blockchain for electronic health records

The CDC’s National Center for Health Statistics is testing how blockchain can be used to provide access to data in electronic health records.

blockchain (Iurii Motov/Shutterstock.com)

How cities can prepare for blockchain

Blockchain technology can improve government efficiency by optimizing everyday tasks and interactions, a new National League of Cities report says.

digital license plate (Reviver)

Sacramento drives digital license plate test

The plates will provide fleet management data to the city, allow drivers to renew registrations online and even flash emergency messages.

connected vehicles, infrastructure (US DOT)

Connected vehicles pilots pave the way to autonomy

A fully autonomous automotive ecosystem is still decades down the road, but experts say vehicles will be communicating with roadside infrastructure much sooner.

robot thinking (Phonlamai Photo/Shutterstock.com)

Building ethics into AI

With artificial intelligence steadily making its way into government systems, now is the time to address the ethical issues, AI experts say.

traffic signal (ESB Professional/Shutterstock.com)

Connected cars can lie, posing a new threat to smart cities

Intelligent Traffic Signal Systems assume the data they receive is legitimate. That’s not a safe assumption.

Blockchain (a-image/Shutterstock.com)

VA explores blockchain for contract close-outs

The VA's Strategic Acquisition Center is looking for solutions that incorporate distributed ledger technology in the contract close-out process.

virtual assistant (Ico Maker/Shutterstock.com)

4 ways AI can make the public safer

From improving emergency response time, to tracking epidemics and money laundering, artificial intelligence can play an increasingly vital role in keeping the public safe.

Shutterstock / vectorfusionart

High-tech lie detection

From mouse-movement trackers to language-analysis algorithms, lie-detection technology is taking advantage of all the Information Age has to offer.

decision support (kentoh/Shutterstock.com)

Can politics be predicted?

The Intelligence Advanced Research Projects Activity wants a program that takes the guesswork out of forecasting worldwide geopolitical issues.

Government Innovation Awards - https://governmentinnovationawards.com

Nominations now open for the Government Innovation Awards

Help us find the best examples of public sector innovation in six critical categories.

underground tunnel (adamziaja.com/Shutterstock.com)

DARPA wants to simulate underground environments for robot testing

For its Subterranean Challenge, the Defense Advanced Research Projects Agency is providing the SubT Virtual Testbed, an open-source simulation platform meant to mirror underground environments.

Topic Resources

  • Transforming Customer Service: Building a Smarter Service-Oriented Workforce

    Whether a public contact center or an internal help desk, government offices managing customer service play a vital role in supporting their agencies missions. Unfortunately, many service centers lack the tools they need to deliver high-quality services in a timely fashion. In this webcast, Michelle Earley, USAJOBS Program Manager at OPM, and Stephanie Wade, Director, Innovation Lab at OPM, will discuss how they are transforming USAJOBS, the federal government's official jobs site to improve the hiring process and elevate the level of customer service that applicants receive. The transformation is comprehensive, involving the adoption of human-centered design principles, the use cloud-based DevOps to create new services, and the modernization of foundational technology, including the cloud.

  • Improve Agency Processes -- Focus Here First

    View this on-demand presentation to learn how agencies can use process improvement to put the U.S. Digital Services Playbook into action. Leading experts used real-world case studies to illustrate how Business Process Management (BPM) can help agencies save resources and meet customer expectations, regardless of location, device, or communication method.


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