xbox controller for periscope (Lockheed Martin)

Xbox controllers guide sub's periscope

The gaming hardware will be used to control photonic masts on submarines.

flooding in Texas (National Weather Service)

FAA speeds drone approvals for Irma recovery

Drone authorizations and operations kicked into high gear in the weeks following Hurricanes Harvey and Irma.

InstantEye unmanned aircraft system (NASA)

CBP tests small drones for border surveillance

Customs and Border Protection will evaluate the capabilities of hand-launched systems in areas considered too high-risk for manned aircraft or ground personnel.

blockchain (Sotnikov Ivan/Shutterstock.com)

DHS looks to startups for blockchain solutions

The DHS Science and Technology Directorate urges entrepreneurs to incorporate blockchain in homeland security solutions.

Nibbler drone assembly (Marines)

From the workbench to the sky: 3-D printed drones

Nibbler, the Marines' 3-D printed drone, can be controlled by a smartphone, tablet or radio and customized for carrying ammunition, gathering intelligence and conducting surveillance.

facial recognition tech that penetrates disguises (Amarjot Singh, et.al.)

Facial recognition penetrates disguises

Researchers have developed a deep learning framework that can make matches to faces even when they're obscured.

computer landing on the moon

NASA wants to send a computer to the moon

The space agency is looking for a basic radiation-tolerant computer that can process and store data while on the surface of the moon.

data cleansing

AI starts with good, clean data

Before deploying artificial intelligence technology, agencies must take the time to standardize and deduplicate their data.

a 3-D printed pelvis (NIH 3D Print Exchange)

How to verify a 3-D printed object

As additive manufacturing expands, researchers have developed ways to double check the authenticity of models that are printed by third parties.

automation plans (Wright Studio/Shutterstock.com)

Government ventures into AI

Early adopters are using artificial intelligence, machine learning and related technologies to save time and money by answering common questions from the public and searching for patterns that could reduce maintenance costs.

robot helps office workers see farther (Aleutie/Shutterstock.com)

When AI comes to the office: Managing change, building trust

Before artificial intelligence makes its way into government offices, agencies must lay the groundwork for culture change.

robot with car keys

How to make robots that we can trust

Trustability requires that humans can verify decisions made by autonomous systems.

Topic Resources

  • Transforming Customer Service: Building a Smarter Service-Oriented Workforce

    Whether a public contact center or an internal help desk, government offices managing customer service play a vital role in supporting their agencies missions. Unfortunately, many service centers lack the tools they need to deliver high-quality services in a timely fashion. In this webcast, Michelle Earley, USAJOBS Program Manager at OPM, and Stephanie Wade, Director, Innovation Lab at OPM, will discuss how they are transforming USAJOBS, the federal government's official jobs site to improve the hiring process and elevate the level of customer service that applicants receive. The transformation is comprehensive, involving the adoption of human-centered design principles, the use cloud-based DevOps to create new services, and the modernization of foundational technology, including the cloud.

  • Improve Agency Processes -- Focus Here First

    View this on-demand presentation to learn how agencies can use process improvement to put the U.S. Digital Services Playbook into action. Leading experts used real-world case studies to illustrate how Business Process Management (BPM) can help agencies save resources and meet customer expectations, regardless of location, device, or communication method.


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