AI-powered robot (Tatiana Shepeleva/

Enlisting bots and blockchain for financial management

Treasury's Bureau of the Fiscal Service is exploring how blockchain and robotic process automation can streamline labor-intensive tasks.

futuristic computing (Timofeev Vladimir/

DOE budgets for cybersecurity, exascale, quantum programs

The $30.6 billion budget proposal would invest almost $500 million for energy infrastructure security and $636 million to meet exascale goals.

block chain on the horizon for government

Is blockchain secure enough for government?

Blockchain has broad public-sector potential, but recent cryptocurrency hackings have lawmakers concerned about its security for government applications.


Virtual training for international drug investigators

LAW-TRAIN, which lets investigators practice conducting interviews in a virtual, multicultural context, is part of a growing range of mixed-reality training platforms.

3d model of a city (IARPA)

3-D models from satellite data on the fly

IARPA is developing automated systems that can quickly build complex 3-D models from commercial, satellite and airborne imagery.

IED detection system (University of Delaware/ Evan Krape)

Camera combo for spotting IEDs

Researchers are building an augmented reality system that combines traditional cameras, thermal infrared sensing and ground penetrating radar to find improvised explosive devices from up to 30 meters away.

blockchain (whiteMocca/

Illinois builds momentum for blockchain

With lessons learned from pilot projects, the Illinois Blockchain Initiative maps out its next steps.

Federal 100 logo

Federal 100 winners announced

The winners went above and beyond their job descriptions, making contributions in buying, managing and using technology that had a positive impact on government IT.

exoskeleton (U.S. Army photo by David McNally)

Making man more machine

The Army wants an exoskeleton to improve strength, endurance and ergonomics of warfighters.

wind turbine simulation (DOE/NREL)

Exascale: No. 1 priority for DOE Science Office

This week, an Energy Department official called exascale a priority. Next week, researchers meet to talk about making it a reality.

software automation (Alexander Supertramp/

Infusing government with AI, one pilot at a time

Digital assistants and robotic process automation programs not only give agencies new tools to improve efficiency, they also empower creative thinking, the leader of GSA's Emerging Citizen Technologies Program says.

facial recognition tech (Artem Oleshko/

TSA explores facial recognition at LAX

The Transportation Security Administration is testing facial recognition technology that compares almost real-time images of passengers' faces with the images on their electronic passports.

Topic Resources

  • Transforming Customer Service: Building a Smarter Service-Oriented Workforce

    Whether a public contact center or an internal help desk, government offices managing customer service play a vital role in supporting their agencies missions. Unfortunately, many service centers lack the tools they need to deliver high-quality services in a timely fashion. In this webcast, Michelle Earley, USAJOBS Program Manager at OPM, and Stephanie Wade, Director, Innovation Lab at OPM, will discuss how they are transforming USAJOBS, the federal government's official jobs site to improve the hiring process and elevate the level of customer service that applicants receive. The transformation is comprehensive, involving the adoption of human-centered design principles, the use cloud-based DevOps to create new services, and the modernization of foundational technology, including the cloud.

  • Improve Agency Processes -- Focus Here First

    View this on-demand presentation to learn how agencies can use process improvement to put the U.S. Digital Services Playbook into action. Leading experts used real-world case studies to illustrate how Business Process Management (BPM) can help agencies save resources and meet customer expectations, regardless of location, device, or communication method.

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