Titan supercomputer

Supercomputer-powered training puts machine learning on the fast track

New software from researchers at Oak Ridge National Laboratory speeds up the design and training of neural networks.

Karen Jackson (Virginia Secretary of Technology)

Karen Jackson: The exit interview

Virginia's outgoing secretary of technology talks about her work in cybersecurity, autonomous technology and smart communities.

display at CES (Kobby Dagan/Shutterstock.com)

CES spotlights smart city innovations

The annual consumer electronics show honored 11 innovative smart city products.

drone under bridge (PixOne/Shutterstock.com)

Do drones have a future in DOTs?

Advances in sensors, mapping system accuracy and data management make unmanned aerial systems a high-value proposition for transportation departments.

Marines using radio (Cpl. Drew Tech/USMC)

DARPA seeks tech for keeping comm in military operations

The Defense Advanced Research Projects Agency is looking for radio technology that can withstand the frequent signal degradation that routinely occurs in military operational environments.

holograph generated by smartphone (Zapp2Photo/Shutterstock.com)

Gartner: 10 ways AI can improve smartphones

The combination of more powerful hardware and cloud-based artificial intelligence solutions will open the door to more advanced user experiences.

brain in a circuit board (Sergey Tarasov/Shutterstock.com)

Machine learning: The good, the bad and the ugly

While machine learning might be the enabling technology for the future, for the Intelligence Advanced Research Projects Activity, it's old school.

Virtual Reality Heads-Up-Display Navigation Challenge (NIST/Challenge.gov)

NIST challenge seeks VR display for first responders

The National Institute of Standards and Technology want developers to create tools for a virtual reality-based heads-up display to improve navigation and deliver location-based services.

translate button (cybrain/Shutterstock.com)

IARPA contracts for universal text translator

The intelligence community's research arm taps major research universities, NIST to create a universal text translator.

5 stars (NicoElNino/Shutterstock.com)

Year in review: GCN's top tools and tactics for government IT managers

In 2017, we saw plenty of change, with consumer technologies flowing into government offices on one end and fascinating advances on the leading edge of computing.

lock on a chip (shutterstock.com image)

Baking security into customized chips

In tackling security at the CPU level, the Inherently Secure Processor offers a way to decentralize risk and build in protection from the start.

For sale: 2,719.32669068 government-owned bitcoins

U.S. to sell $10M in seized bitcoin

As the price of bitcoin is skyrocketing, the government looks to cash in.

Topic Resources

  • Transforming Customer Service: Building a Smarter Service-Oriented Workforce

    Whether a public contact center or an internal help desk, government offices managing customer service play a vital role in supporting their agencies missions. Unfortunately, many service centers lack the tools they need to deliver high-quality services in a timely fashion. In this webcast, Michelle Earley, USAJOBS Program Manager at OPM, and Stephanie Wade, Director, Innovation Lab at OPM, will discuss how they are transforming USAJOBS, the federal government's official jobs site to improve the hiring process and elevate the level of customer service that applicants receive. The transformation is comprehensive, involving the adoption of human-centered design principles, the use cloud-based DevOps to create new services, and the modernization of foundational technology, including the cloud.

  • Improve Agency Processes -- Focus Here First

    View this on-demand presentation to learn how agencies can use process improvement to put the U.S. Digital Services Playbook into action. Leading experts used real-world case studies to illustrate how Business Process Management (BPM) can help agencies save resources and meet customer expectations, regardless of location, device, or communication method.

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