locked phone (Wright Studio/Shutterstock.com)

Crypto crumpling could solve the encryption conundrum

Researchers have found a way to maximize user privacy while still giving governments "exceptional access" to encrypted data.

estonia data center

Estonia experiments with blockchain, smart services and 'data embassies'

Estonian President Kersti Kaljulaid discussed how the country's digital service and security efforts serve its citizens.

federal blockchain

The next link in the (block)chain

The Blockchain Playbook can help agencies move forward with development and deployment of the distributed-ledger technology for their specific use cases.

DHS nurtures wearable tech for responders

DHS drafts handbook for responder tech integration

The Next Generation First Responder Integration Handbook outlines a “plug-and-play,” standards-based environment designed to enable commercially developed technologies to run on existing first responder infrastructure.

blockchain secured mobile voting

West Virginia tries blockchain-based mobile voting

Military voters from two counties can cast absentee ballots with the secure mobile application.

advanced  computing (wacomka/Shutterstock.com)

The quantum promise

Though we're not even into the wild west days of quantum computing, one expert argues we should take some risks on a technology that can keep the nation safe and competitive.

school shooter animation (DHS S&T)

VR training puts officers in the virtual line of fire

The Department of Homeland Security prepares to roll out a school-shooter scenario for its virtual training environment as the market expands for VR-based options for law enforcement.

controlling chaos (rudall30/Shutterstock.com)

Security through chaos engineering: No more 'set it and forget it'

Organizations that don’t stress test the security of their infrastructure, "are slowly drifting into the unknown," one security architect says.


Controlling drone swarms with VR

DARPA's Offensive Swarm-Enabled Tactics program uses game-based architecture to manage unmanned swarms of aerial and ground devices.

satellite network (Andrey VP/Shutterstock.com)

DARPA wants collaborating satellite constellations

Leveraging increased autonomy and machine learning, the research agency aims to maximize the performance of networked satellites.

blockchain (Shutterstock.com)

Lessons from a government blockchain pilot

The Bureau of Fiscal Service shares what it learned when it used a distributed ledger to track employee equipment.

blockchain (Sotnikov Ivan/Shutterstock.com)

Colorado bullish on blockchain

A bipartisan bill in Colorado encourages state agencies to explore blockchain solutions in new and existing IT projects to secure data, eliminate redundancies, prevent fraud and save money.

Topic Resources

  • Transforming Customer Service: Building a Smarter Service-Oriented Workforce

    Whether a public contact center or an internal help desk, government offices managing customer service play a vital role in supporting their agencies missions. Unfortunately, many service centers lack the tools they need to deliver high-quality services in a timely fashion. In this webcast, Michelle Earley, USAJOBS Program Manager at OPM, and Stephanie Wade, Director, Innovation Lab at OPM, will discuss how they are transforming USAJOBS, the federal government's official jobs site to improve the hiring process and elevate the level of customer service that applicants receive. The transformation is comprehensive, involving the adoption of human-centered design principles, the use cloud-based DevOps to create new services, and the modernization of foundational technology, including the cloud.

  • Improve Agency Processes -- Focus Here First

    View this on-demand presentation to learn how agencies can use process improvement to put the U.S. Digital Services Playbook into action. Leading experts used real-world case studies to illustrate how Business Process Management (BPM) can help agencies save resources and meet customer expectations, regardless of location, device, or communication method.

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