Early signs of a HoloLens ecosystem

Early signs of a HoloLens ecosystem

The first HoloLens software development company launched last week, while Microsoft is offering research-and-development grants for its mixed-reality technology.


Army moves closer to hoverbike

A feasibility study indicated a successful performance of the Army Research Lab’s tactical reconnaissance vehicle, which will now move toward the prototype phase.

Worst-case scenarios: How new tech could disrupt government

Worst-case scenarios: How new tech could disrupt government

A recent Brookings Institute report highlights the challenges governments can expect from widespread adoption of new technologies such as autonomous vehicles and artificial intelligence.

Last chance for the GCN reader survey

Speak up: Last chance for the GCN reader survey

GCN has been evolving and adapting to cover public sector IT for 34 years -- we'd love your input as we plan for 2015 and beyond.

NASA building air-traffic control for low-flying drones

NASA building air-traffic control for low-flying drones

NASA is researching ways to give UAS operators real-time flight information to increase the safety of the national airspace.

autonomous vehicle research in virginia to ease traffic congestion

Beltway bots: Virginia to test self-driving cars

The vehicles will be tested on more than 70 miles of roadway in Northern Virginia – some of the most congested corridors in the United States.

Veterans to get virtual rehab

Veterans to get virtual rehab

Researchers have developed a way for patients and therapists to conduct virtual visits, evaluations and even exercises.

NASA awards crowdsourcing contracts

NASA awards crowdsourcing contracts

Ten firms will help NASA tap into global expertise.

DARPA researching inter-satellite communications

DARPA researching inter-satellite communications

The Defense Advanced Research Projects Agency is looking to let constellations of small satellites transfer data among themselves.


Google: Let the machines remember the password

Google’s vision for mobile authentication takes security out of the hands of humans and puts it into the devices those humans carry.

Drones:  Findable but not stoppable

Drones: Findable but not stoppable

Governments hoping to protect secure assets from unmanned aerial vehicles can find technology to help identify trespassing drones, but stopping them is another matter.

State CIOs get advice on drones

State CIOs get nudge on drone policies

The National Association of State Chief Information Officers tells state officials to put unmanned aerial systems on their radar.

Topic Resources

  • Transforming Customer Service: Building a Smarter Service-Oriented Workforce

    Whether a public contact center or an internal help desk, government offices managing customer service play a vital role in supporting their agencies missions. Unfortunately, many service centers lack the tools they need to deliver high-quality services in a timely fashion. In this webcast, Michelle Earley, USAJOBS Program Manager at OPM, and Stephanie Wade, Director, Innovation Lab at OPM, will discuss how they are transforming USAJOBS, the federal government's official jobs site to improve the hiring process and elevate the level of customer service that applicants receive. The transformation is comprehensive, involving the adoption of human-centered design principles, the use cloud-based DevOps to create new services, and the modernization of foundational technology, including the cloud.

  • Improve Agency Processes -- Focus Here First

    View this on-demand presentation to learn how agencies can use process improvement to put the U.S. Digital Services Playbook into action. Leading experts used real-world case studies to illustrate how Business Process Management (BPM) can help agencies save resources and meet customer expectations, regardless of location, device, or communication method.

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