San Jose

San José partners with Facebook for high-speed outdoor Wi-Fi

San José, Calif., will be working with Facebook’s Connectivity Lab to pilot its Terragraph system, a 60-gigahertz wireless system for high-density areas.

Soldier avatars drive down testing costs

Soldier avatars to drive down testing costs

The Army could soon be turning to avatars as a less expensive alternative for testing everything from military gear to medical applications.

Black hornet drone

Army fills in details on micro drone RFI

Following a request for information asking for Soldier Borne Sensors for individual soldiers, military leaders addressed some configuration and procurement particulars.

block chain on the horizon for government

Blockchain on the government horizon

The technology that powers Bitcoin has the potential to address government trust and security issues.

DARPA calls on DIYers for weaponized tech

DARPA calls on DIYers for weaponized tech

The Defense Advanced Research Projects Agency seeks proposals that convert commercial technologies into security threats.

solar cells in village

Interagency teams take up diplomacy challenge

From nearly 500 submissions, six finalist teams were selected at the D3 Innovation Summit for their solutions to that leverage technology to solve global problems.

drone technology

How hackable are first responders' quadcopters?

A researcher presenting at the RSA Security Conference said he can hack and hijack a popular drone model via two separate system vulnerabilities.

5 tech challenges holding back robotics

5 tech challenges holding back robotics

While governments are eyeing increased use of robotics, a new report identifies five technological challenges limiting widespread adoption.

DARPA looks to measure privacy protection

DARPA looks to measure privacy protection

The research agency underwrites a project to help document a system's effectiveness at protecting user data.

Air Force seeks autonomous systems that learn and adapt

Air Force seeks autonomous systems that learn and adapt

As adversaries continue to bolster their technology-based capabilities, the Air Force seeks resilient systems to thwart disruptions and sustain operations.

Fingerprinting from a distance

Fingerprinting from a distance

The National Institute of Standards and Technology is developing ways to measure image fidelity in contactless fingerprinting.

Topic Resources

  • Transforming Customer Service: Building a Smarter Service-Oriented Workforce

    Whether a public contact center or an internal help desk, government offices managing customer service play a vital role in supporting their agencies missions. Unfortunately, many service centers lack the tools they need to deliver high-quality services in a timely fashion. In this webcast, Michelle Earley, USAJOBS Program Manager at OPM, and Stephanie Wade, Director, Innovation Lab at OPM, will discuss how they are transforming USAJOBS, the federal government's official jobs site to improve the hiring process and elevate the level of customer service that applicants receive. The transformation is comprehensive, involving the adoption of human-centered design principles, the use cloud-based DevOps to create new services, and the modernization of foundational technology, including the cloud.

  • Improve Agency Processes -- Focus Here First

    View this on-demand presentation to learn how agencies can use process improvement to put the U.S. Digital Services Playbook into action. Leading experts used real-world case studies to illustrate how Business Process Management (BPM) can help agencies save resources and meet customer expectations, regardless of location, device, or communication method.

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