Energy Systems Integration Facility illustration from SmithGroup JJR

The world's most efficient data center

The National Renewable Energy Laboratory will open a facility this summer that will reuse every bit of its energy.

New York Mayor Bloomberg using 3D glasses to look at a NASA display

Active and passive 3D: What's the difference, and which is better?

There are two types of technology for 3D displays, which are becoming more common in educational and government settings. The differences start with the glasses.

Virginia Tech Wu Feng with supercomputer HokieSpeed

Air Force project could 'transform' supercomputing

Virginia Tech team plans multidisciplinary approach to low-power computing in simulating tiny unmanned aircraft.

Concept image of Bexar County Texas BiblioTech bookless library

Bookless library foreshadows next-gen students, learning technologies

A Texas county's plans for a bookless library underscores the point that research, training and teaching methods must be redesigned for new technologies or learners will disconnect.

Demo of Hybrid 4 Dimensional Augmented Reality at Virginia Tech

Take a picture, and 4D app gives you the details

Hybrid 4-Dimensional Augmented Reality, developed at Virginia Tech, can give responders situational awareness, detail what's inside a building or tell how something works.

Image of Mona Lisa sent to moon via laser

How NASA beamed Mona Lisa to the moon, one pixel at a time

The space agency has been using its Lunar Orbiter Laser Altimeter to map the moon's surface, which made it a perfect platform to test out laser communications across space.

Man looks quizzically at VHS tape

Oklahoma jail's lesson: Don't get fooled by familiar tech

Too many agencies stick with the tried, true and the outdated rather than upgrading to more efficient new technology.

Navy X-47B drone

Is Navy's new drone the first real military robot?

The X-47B stealth drone, designed to fly missions on its own, represents something of a breakthrough in robotic technology.

HOBO Green Roof Monitoring System

HOBO tends government's green roofs

The system's instruments monitor everything from temperature to soil moisture.

Futuristic office computer display

8 reasons agency IT will change course in 2013

Next year is likely to be a tipping point when agencies will have to make landmark decisions about the types of client machines they use.

FAA NextGen

Agency programs show outlines of future cyber ecosystem

Plans to develop automated systems for cybersecurity will build on models like DOE's Smart Grid and FAA's Next Generation air traffic control system.

Human network

How to build an immune system for cybersecurity attacks

Government researchers are using the human immune system as a model for building a cybersecurity ecosystem, whose features would include automation, interoperability and authentication technologies.

Topic Resources

  • Transforming Customer Service: Building a Smarter Service-Oriented Workforce

    Whether a public contact center or an internal help desk, government offices managing customer service play a vital role in supporting their agencies missions. Unfortunately, many service centers lack the tools they need to deliver high-quality services in a timely fashion. In this webcast, Michelle Earley, USAJOBS Program Manager at OPM, and Stephanie Wade, Director, Innovation Lab at OPM, will discuss how they are transforming USAJOBS, the federal government's official jobs site to improve the hiring process and elevate the level of customer service that applicants receive. The transformation is comprehensive, involving the adoption of human-centered design principles, the use cloud-based DevOps to create new services, and the modernization of foundational technology, including the cloud.


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