Small satellites could improve hurricane forecasting

Small satellites could improve hurricane forecasting

The Cyclone Global Navigation Satellite System will attempt to improve wind measurements inside hurricanes.

How connected devices, weather data will improve road safety

How connected devices, weather data will improve road safety

The Department of Transportation is wrapping up a multiyear pilot that uses sensors on state maintenance vehicle fleets to better predict traffic and weather conditions.

Building the foundation for AI-enabled computer vision

Building the foundation for AI-enabled computer vision

Sandia National Laboratories and the Intelligence Advanced Research Projects Activity are working together to find ways to equip computers with algorithms that can recognize visual subtleties the human brain can divine in an instant.

Drones get sightline tracking, facial recognition tech

Drones get sightline tracking, facial recognition tech

Privacy-protected video and geopositioning data from multiple drones can be live-streamed between field agents and command centers.

Department of Education wants simulations that help students learn

Department of Education wants simulations that help students learn

The EdSim Challenge seeks virtual and augmented reality-based educational experiences that teach academic and technical skills.

Virginia gets investment for drone workforce

Virginia gets investment for drone workforce

A White House initiative to improve economic development in coal communities will fund training for drone operators in southwest Virginia.

AI could speed transit security scan times

AI could speed transit security scan times

Evolv Technology is testing its system that speeds scanning by applying artificial intelligence and machine learning.

Making identity federated, portable and trusted

Making identity federated, portable and trusted

Residents of Austin, Texas, and the state of Maine are closer to having a digital identity that would allow them to conduct business with the government and other entities.

Promises and perils of quantum computing

Promises and perils of quantum computing

The rise of quantum computing is sure to bring new risks, but it also provides an opportunity for greater security.

virtual reality for data visualization

Diving into data via virtual reality

With VR technology, users can immerse themselves in data and find new insights.

artificial intelligence

The AI-enabled future

At a recent panel on artificial intelligence, industry experts said the technology is getting mature enough to make an impact.

Building a better voting machine

Building a better voting machine

A panel of election technology experts point to projects in California and Texas counties that are developing secure, auditable systems.

Topic Resources

  • Transforming Customer Service: Building a Smarter Service-Oriented Workforce

    Whether a public contact center or an internal help desk, government offices managing customer service play a vital role in supporting their agencies missions. Unfortunately, many service centers lack the tools they need to deliver high-quality services in a timely fashion. In this webcast, Michelle Earley, USAJOBS Program Manager at OPM, and Stephanie Wade, Director, Innovation Lab at OPM, will discuss how they are transforming USAJOBS, the federal government's official jobs site to improve the hiring process and elevate the level of customer service that applicants receive. The transformation is comprehensive, involving the adoption of human-centered design principles, the use cloud-based DevOps to create new services, and the modernization of foundational technology, including the cloud.

  • Improve Agency Processes -- Focus Here First

    View this on-demand presentation to learn how agencies can use process improvement to put the U.S. Digital Services Playbook into action. Leading experts used real-world case studies to illustrate how Business Process Management (BPM) can help agencies save resources and meet customer expectations, regardless of location, device, or communication method.


More from 1105 Public Sector Media Group