Augmented reality view of people in an airport

Augmented reality comes into focus for government

Advances in AR technology are opening up the field to a wide array of public-sector uses, a Deloitte report says.

Labor iPhone app can help employees keep the boss in check

Labor Department's smart phone application helps workers keep track of hours.

Concept of global internet

Cybersecurity's best bet: An Internet that learns to defend itself

During the first 40 years of the Internet, security has been about patching mistakes; the future will be about creating an environment that is secure by design and protected by big data.

Encryption via quantum computing

Unbreakable encryption remains a pipe dream, even on a quantum Internet

Despite efforts to use the principles of quantum computing to create unbreakable encryption, the system fails outside a lab or highly controlled setting.

Expanding use of cameras and sensors creates huge stores of data

Emerging protocol can help manage the Internet of Things

MQTT, proposed as an OASIS standard, can help agencies manage all the data generated by sensors, mobile devices and other machine-to-machine networks.

Game controller

With a different online game, agencies can be the winners

Lockheed Martin looks to combine gamification with analytics to develop games that deliver valuable data to sponsoring agencies.

Large Hadron Collider Photo by Maximilien Brice/CERN

Internet2 backbone serving national supercomputer network

The XSEDE research network operators say bandwidth and networking tools are key to moving large files between high-performance systems.

PhoneSat 1 during high altitude balloon test

NASA's smart-phone satellites launch new era in space communications

The small satellites built around Android phones, launched Sunday, mark a trend toward small, inexpensive satellites for a variety of uses.

Matterform 3D scanner

Scanner to provide 3D printing's missing link

The Photon scanner uses laser lines and an HD camera to create the CAD files needed for 3D printing.

Rescue squad interoperable communications

Ultimate public safety network is far off, but there are comm options

While first responders wait for the creation of a single nationwide public safety network, a variety of technologies are already providing interoperability.

Gamer in office

Agencies should know the 4 types of gamers

Agencies getting into gamification need to know their audience, starting with which of the four types of gamers they want to attract.

Liquid Robotics Wave Glider SV3

Upgraded aquatic robot 'a server rack at sea'

The Wave Glider SV3, with room for an 8U rack, not only takes sensor readings but processes the data, only sending back the results.

Topic Resources

  • Transforming Customer Service: Building a Smarter Service-Oriented Workforce

    Whether a public contact center or an internal help desk, government offices managing customer service play a vital role in supporting their agencies missions. Unfortunately, many service centers lack the tools they need to deliver high-quality services in a timely fashion. In this webcast, Michelle Earley, USAJOBS Program Manager at OPM, and Stephanie Wade, Director, Innovation Lab at OPM, will discuss how they are transforming USAJOBS, the federal government's official jobs site to improve the hiring process and elevate the level of customer service that applicants receive. The transformation is comprehensive, involving the adoption of human-centered design principles, the use cloud-based DevOps to create new services, and the modernization of foundational technology, including the cloud.

  • Improve Agency Processes -- Focus Here First

    View this on-demand presentation to learn how agencies can use process improvement to put the U.S. Digital Services Playbook into action. Leading experts used real-world case studies to illustrate how Business Process Management (BPM) can help agencies save resources and meet customer expectations, regardless of location, device, or communication method.

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