Mobile lab 3D-prints gear as needed in Afghanistan

The Army's new expeditionary lab develops and produces prototypes and other equipment on the spot.

Can game technology rock the vote?

Microsoft's "Election 2012 on xBox LIVE" aims to lure gamers into the political discourse, but there are reasons why it might not work.

Dell unveils desktop virtualization tool for feds

Enterprise-class solution helps agencies manage “geographic sprawl” through greater mobility and ability to power almost any device virtually anywhere.

FBI to open facial recognition searches to police nationwide

A pilot project that started in Michigan will give police in in several states access to a database of nearly 13 million mug shots.

Flash memory in government data centers? The pros and cons.

IBM's purchase of Texas Memory Systems raises the possibility that we'll be seeing flash in government data centers before too long. What are the advantages?

Software in some FDA laptops tracks employees’ activities

Reportedly concerned about unauthorized disclosures, FDA officials installed monitoring software on some scientists’ laptops. The scientists say the action is in retaliation for blowing the whistle.

DARPA's next big thing is … analog computing?

The key to mining those huge data sets collected from sensors and camera systems is to leave digital computing behind, the agency says.

TSA mulls use of 'courteous' avatars to speed airport check-ins

The agency is exploring a new way of handling large numbers of air travelers possibly through hologram imaging.

Will money be printed at 100,000 dpi?

Researchers have found the point at which printing meets reality. What could government do with it?

Former wartime blimp refitted for border surveillance

Customs and Border Protection is testing an aerostat used in Afghanistan along the Arizona-Mexico border.

VA forecasts $3.5M in early energy savings from new system

Environmental Management System collects and reports 3,000 energy data points every 10 seconds, including main electrical and water services.

Mobilescope warns you when apps are leaking data

Mobile apps often take liberties with your personal data; this tool lets you know what they're up to.

Topic Resources

  • Transforming Customer Service: Building a Smarter Service-Oriented Workforce

    Whether a public contact center or an internal help desk, government offices managing customer service play a vital role in supporting their agencies missions. Unfortunately, many service centers lack the tools they need to deliver high-quality services in a timely fashion. In this webcast, Michelle Earley, USAJOBS Program Manager at OPM, and Stephanie Wade, Director, Innovation Lab at OPM, will discuss how they are transforming USAJOBS, the federal government's official jobs site to improve the hiring process and elevate the level of customer service that applicants receive. The transformation is comprehensive, involving the adoption of human-centered design principles, the use cloud-based DevOps to create new services, and the modernization of foundational technology, including the cloud.


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