Microsoft

Microsoft tests undersea data center pod

Project Natick reflects Microsoft’s pursuit of sustainable data center solutions that offer lower cooling costs and less latency.

Are we thinking about artificial intelligence all wrong?

Are we thinking about artificial intelligence all wrong?

Computer scientist Jerry Kaplan talks about automation and its implications for many government functions

Road to driverless vehicles paved with risk

Road to driverless vehicles paved with risk

Questions on safety standards and cybersecurity still need to be answered before connected and autonomous vehicles make their way onto the nations roadways.

What does it take to build agile robots?

What does it take to build agile robots?

The Agile Robotics for Industrial Automation Competition aims to make industrial robots more capable, versatile, collaborative and easier to program.

Facial recognition app may help spot PTSD

Facial recognition app may help spot PTSD

Facial recognition technology now being tested to identify autism in children may help screen for other illnesses, such as post traumatic stress disorder.

IARPA brain inspired computing

IARPA scopes out brain-inspired computing

Neurally inspired computing principles could deliver practical benefits for next-generation computers, according to the Intelligence Advanced Research Projects Activity.

Army scores NFL funding for brain injury mitigation tech

Army scores NFL funding for brain injury mitigation tech

The Army Research Lab recently won funding as a finalist in the Head Health Challenge II for its solution to mitigate and prevent head injuries.

Researchers at Brown University have found a way to make 3-D scans from digital cameras

3-D scans from smartphones?

Researchers at Brown University have found a way to make 3-D scans from inexpensive digital cameras.

Agencies begin smartwatch tech countdown

Agencies begin smartwatch tech countdown

Because wearable technology has yet to take off, governments are proceeding with caution, primarily creating citizen-facing apps.

ONR builds an immersive future with mixed reality

ONR builds an immersive future with mixed reality

The Office of Naval Research’s new laboratory leverages both augmented and virtual reality for more efficient and cost-effective training, maintenance and operations.

drone technology

When drones can regulate themselves

Industry experts recently explained to lawmakers how unmanned aerial systems technology can ease the challenges of integrating drones into the national airspace.

Analytics_digital_graph

Sandia's PANTHER predicts movement

Researchers have developed a way to store and represent trajectories so that computers can compare them more efficiently -- helping human analysts separate signals from noise.

Topic Resources

  • Transforming Customer Service: Building a Smarter Service-Oriented Workforce

    Whether a public contact center or an internal help desk, government offices managing customer service play a vital role in supporting their agencies missions. Unfortunately, many service centers lack the tools they need to deliver high-quality services in a timely fashion. In this webcast, Michelle Earley, USAJOBS Program Manager at OPM, and Stephanie Wade, Director, Innovation Lab at OPM, will discuss how they are transforming USAJOBS, the federal government's official jobs site to improve the hiring process and elevate the level of customer service that applicants receive. The transformation is comprehensive, involving the adoption of human-centered design principles, the use cloud-based DevOps to create new services, and the modernization of foundational technology, including the cloud.


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