Google's contract to provide the city of Los Angeles with cloud-based applications still faces completion issues after nearly two years.
Revamping its consular affairs systems gave the State Department the IT prowess to manage a surge of 2 million visa and passport requests a month.
In testing e-File, the IRS' biggest challenge was to create a test comparable to peak tax season performance.
The IRS' Modernized e-File system consolidates business e-returns and individual electronic filings from tax preparation services into a single system, saving an estimated $128.1 million in processing as well as an additional $35.7 million in paper storage costs.
The General Services Administration migrated its increasingly mobile 17,000 e-mail users from an aging and outdated system to the secure, cloud-based and collaborative Google Apps for Government platform.
Homeland Security Department CIO Richard Spires works to make progress on four key areas of IT.
The agencies are mulling voluntary industry standards, and looking for ideas on how best to prevent and identify networks of infected computers, and notify consumers when they've been hit.
The "Practical Guide to Cloud Computing" aims to build standards based on users' perspectives.
The at times troubled Electronic Record Archives project reaches across databases, data types and formats.
Agencies need to employ analytics tools to put their mountains of information to use, speakers at NASCIO's conference say.
In an environment where all IT is mission-critical, continuous monitoring for security and risk management also is essential, NIST says in newly released guidelines.
Cloud computing offers the promise of greater efficiency and flexibility, but adopters must ensure that existing security requirements are being met in a new environment.
The rules, opposed by industry groups, seek to ensure that providers don't discriminate against competitors.
Congress can help move cloud computing forward by getting behind standards efforts, new acquisition policies and laws that promote trust, representatives from industry and government tell legislators.
The Federal Risk Authorization and Management Program can help manage sophisticated threats and complex networks, Ron Ross, NIST's senior scientist, says.