Although HelpSTAR2012 is not cheap, cutting downtime and streamlining help desk calls can be worth the money over time.
As more agencies adopt Apple's mobile devices, the new OS' security, messaging and synch-ability could make the workplace more efficient and enjoyable.
TrustCall system can turn almost any Android phone into a secure communication device.
The Citrix Receiver app can keep agencies' mobile devices securely connected regardless of platforms.
FileMaker Go 12 will display your database optimally for mobile devices, though only for those running iOS.
The ServSwitch Black Box Secure keyboard, video and mouse switch exceeds required levels to keep government data secure.
The ViewSonic VA2451m LED has all the advantages of a 24-inch monitor but with the power consumption of a smaller display.
NEC's 22-inch EA223WM-BK LCD combines good performance with the lowest power use of any monitor the lab has tested.
The ThinkCentre M92p Tiny packs the performance of a full-size desktop on a modest physical and electrical footprints.
The Tripp Lite UPS System cuts down on wasted electricity by combining a smart power strip and UPS in one device.
The Xerox ColorQube 8900X printer has great graphical capabilities, is an environmentally friendly office companion, and can anticipate your print times.
The Genesis Pro workstation from Origin PC, our July Product of the Month, can fit the bill where the need for high-end computing is greatest.
If you are considering an interactive projector, the OutWrite 1.4 will save you some money by working with the one you already have.
The $99 Cloud Hybrid from Akitio lets you repurpose any SATA hard drive for service over the Internet.
Agencies are building digital government one app at a time. Here's a look at the best of the current crop.