National lab mines operational  IT data to boost customer experience

National lab mines operational IT data to boost customer experience

Using Splunk’s IT Service Intelligence, the IT staff at the Pacific Northwest National Laboratory was able to see operations problems at a glance and predict future issues.

Copyright Office puts IT modernization into high gear

Copyright Office puts IT modernization into high gear

The plan calls for the phase out of legacy systems, migration of data and infrastructure to the cloud and user-friendly mobile services.

Mobile management software could have unlocked shooter

Mobile management software could have unlocked shooter's iPhone

If the county-owned phone used by San Bernadino shooter Syed Farook had been enrolled in the agency’s mobile device management program, the FBI-Apple standoff might have been moot.

How tech can save money for 2020 census

How tech can save money for 2020 census

The Census Bureau plans to use outside data sources, mobile devices and an online census form, but researchers are finding other sources of population data that may also help cut costs.

How Govinfo keeps pace with users

How Govinfo keeps pace with users

A mobile-first strategy was a key driver in the Government Publishing Office’s latest iteration of the search site for government documents.

Wearable gateway to help responders communicate on game day

Wearable gateway to help responders communicate on game day

The San Mateo County Sheriff’s Office will use the Mutualink Wearable Smart Gateway to improve situational awareness and provide interoperable communications during the festivities surrounding Super Bowl 50.

Free, high-speed Wi-Fi hotspots launch in NYC

Free, high-speed Wi-Fi hotspots launch in NYC

The LinkNYC project intends to install 7,500 Link kiosks across the five boroughs by 2020 that will provide gigabit Wi-Fi, charging stations and web access through a built-in tablet.

Report: How to build a better government app

Report: How to build a better government app

A report from the IBM Center for the Business of Government can help mobile managers create effective, useful apps for workers and citizens.

Iowa fights snow with big data

Iowa fights snow with data

Besides being a hit with the public, the state’s Track a Plow website gives the Department of Transportation and other agencies near-real-time information so they can quickly make data-driven decisions.

DHS tests E-Verify app

DHS tests E-Verify app

To better accommodate businesses that are increasingly relying on mobile workflows, the Department of Homeland Security said it will test an iOS-based version of the E-Verify employment eligibility verification program.

Army wants 4G LTE for warfighter network

Army wants 4G LTE for warfighter network

The Army wants to extend its communication capabilities to lower echelons through modular, scalable and interoperable nodes.

Army command posts get secure gigbit Wi-Fi

Army command posts get secure gigabit Wi-Fi

The wireless infrastructure will help the Army, Army National Guard and Army Reserve Tactical Units better adapt to changing conditions in battle or in disaster relief.