In an effort to reduce the backlog in filling Freedom of Information Act requests, the departments of Justice and Homeland Security are making some changes.
The Citygram app, which turns structured data into citizen-friendly local updates, can be a model for federal agencies’ open-data efforts.
The key to enhancing mobile security is combining a secure digital identity with a second authentication factor such as a PIN or fingerprint to let employees use their devices to authenticate themselves for physical and digital access.
By harnessing newly available data, mobile tools, cloud technology and personalized responses, Indiana has made significant improvements in the effective delivery of government services.
Fleet management apps at the General Services Administration and State Department give agencies real-time data integration between the field and home office.
A database dynamically allocates frequencies and maintains protocols for user priority so that devices can share the same frequency bands.
Not all agencies have the back-end systems integration or maintenance resources to get the most out of customer-facing mobile apps.
A team of students at the University of Texas at Austin won $100,000 in startup funds for their work on a mobile app that helps users access Medicaid and other public services.
Now operational, the Defense Mobile Classified Capability – Secret provides better performance, a mobile device management system and a new secure mobile device.
America’s appetite for mobile information has moved the needle on digital local government from ‘because we can’ to ‘because we must.’
While emulators and simulators can help developers improve app performance, DigitalGov says, some features are best tested by people and their devices.
While IT shops tend to focus on technical design aspects, understanding user experience can ensure rapid user adaption.