Agencies must not only authenticate users and track their devices and locations, but also give their teleworkers the skills and workflows they need to leverage the technology.
Kansas City, Mo., streamlined its towing process with help from AutoReturn's cloud-based municipal logistics solution.
Telework might have started as a solution for continuity of operations, but now it’s critical to issues of space utilization, human capital, IT strategies and costs savings.
New tools will be necessary to deliver what some consider the next era of telework: linking managers and employees in ways that improve performance.
The California Department of Transportation will use the Pavia Headlight mobile inspection system to collect real-time data on construction work.
The platform is designed to help agencies quickly build their own device-agnostic apps from reusable components.
Public Service Request’s mobile app lets users lodge complaints or submit service requests to local governments -- even as they move across municipalities.
By hunting down and disabling older, single-function apps, agencies can better protect app users and deliver citizen services.
The future of authentication could start with mobile devices and apps that track user location and behavior, DISA Director Lt. Gen. Alan Lynn said.
The Supreme Court provided limited courtroom Wi-Fi so members of the Deaf and Hard of Hearing Bar Association could use their mobile devices to read a transcription of the swearing-in ceremony.
Investments in smartphone-based fraud reporting apps are paying off because tipsters can submit photos and videos in support of their claims, making them easier for officials to investigate.
The Census Bureau will test Internet self-response, address canvassing and the bureau's custom mobile application in Puerto Rico.