Texting keeps case workers in touch with ex-offenders

Texting keeps case workers in touch with ex-offenders

The Philadelphia Mayor’s Office of Reintegration Services uses GovDelivery Interactive Texting platform to help caseworkers better communicate with their clients.

Creating the help desk of the future

Creating the help desk of the future

Agency IT decision makers must be ready for the increasing workload created by a mobile workforce.

Army to roll out encrypted Wi-Fi

Army to roll out encrypted Wi-Fi

With a combination of common wireless technology and military-grade encryption, the Army plans to widely deploy Wi-Fi at command posts -- a move officials say will make for much nimbler combat units.

philly 311

Philly 311 gets a makeover

Philly 311, Philadelphia’s mobile app for access to government information and non-emergency services, has been evolving to be easier to use and more responsive to unexpected events.

Army rolls out ‘see something, say something’ app

Army rolls out ‘see something, say something’ app

The Army's iWatch app gives smartphone users a way to report suspicious activity on or near the installations where they work.

MyBurgh brings mobile 311 access to Pittsburgh

MyBurgh brings mobile 311 access to Pittsburgh

In conjunction with a new customer relationship management platform, the city is offering a mobile 311 app for residents.

National lab mines operational  IT data to boost customer experience

National lab mines operational IT data to boost customer experience

Using Splunk’s IT Service Intelligence, the IT staff at the Pacific Northwest National Laboratory was able to see operations problems at a glance and predict future issues.

Copyright Office puts IT modernization into high gear

Copyright Office puts IT modernization into high gear

The plan calls for the phase out of legacy systems, migration of data and infrastructure to the cloud and user-friendly mobile services.

Mobile management software could have unlocked shooter

Mobile management software could have unlocked shooter's iPhone

If the county-owned phone used by San Bernadino shooter Syed Farook had been enrolled in the agency’s mobile device management program, the FBI-Apple standoff might have been moot.

How tech can save money for 2020 census

How tech can save money for 2020 census

The Census Bureau plans to use outside data sources, mobile devices and an online census form, but researchers are finding other sources of population data that may also help cut costs.

How Govinfo keeps pace with users

How Govinfo keeps pace with users

A mobile-first strategy was a key driver in the Government Publishing Office’s latest iteration of the search site for government documents.

Wearable gateway to help responders communicate on game day

Wearable gateway to help responders communicate on game day

The San Mateo County Sheriff’s Office will use the Mutualink Wearable Smart Gateway to improve situational awareness and provide interoperable communications during the festivities surrounding Super Bowl 50.

Topic Resources

  • Real-World Testing Ensures Real-World Performance for Rugged Devices

    The increasingly mobile nature of technology enables computing devices to go out into the field with workers. And computing devices leaving the office face the same perils as their human counterparts. Like workers in the field, the technology needs to be tough enough to survive adverse conditions. In this paper

  • The Advantage of Deploying Dell Rugged PCs

    Rugged PCs, which are predominantly used for vertically aligned commercial computing needs, are designed to meet certain stability and reliability standards in harsh environments, including extreme temperatures, dust, moisture, water, shock, and vibration. Deployed more like infrastructure than traditional commercial PCs in fields like law enforcement, fire and rescue, mining, and oil and gas exploration, rugged PCs are mission critical in these sectors where minimal downtime is a key competitive necessity and customer requirement. Dell’s unique approach to rugged computing includes a battery of tests and hardware development methods designed to produce more reliable, rugged systems, and its scale allows it to deliver the latest technologies faster and more reliably to the market. Download this paper to understand how Dell Rugged systems provide advantages to businesses and organizations.

  • Rugged Mobility: 4 Mission Critical Requirements to Keep Remote Workers Productive

    To provide users with complete ruggedized solutions, devices need much more than extremely reliable performance in harsh working conditions. They need security, manageability, support and, when required, readily available service. That way, remote workers can stay productive no matter where they are, what they’re doing or the conditions they face.


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