AskRail ap

Full service app for railroad emergency response

AskRail app gives responders to a railroad incident details about the cars and their contents as well as resources on handling hazardous materials and maps of nearby facilities.

gis data in a disaster

Location intelligence powers next generation emergency response

By infusing mobile, sensor-based data with geographic information, public safety officials can increase situational awareness and improve information analysis.

smartphone authentication by taking picture of QR code (Douglas Levere, University at Buffalo)

Using smartphone photos for hardware authentication

Like matching bullets to a gun, researchers have been able to match photos to a smartphone camera using telltale "fingerprints" left on every image.

responders (FirstNet)

'Ruthless preemption' now live for FirstNet opt-in states

Non-emergency communications will be "shifted to another line" to make room for voice and data traffic from police, firefighters and other emergency personnel.

woman with laptop, phone, credit card (iJeab/

The credit card industry got it right, agencies should do the same

Behavior analytics working in concert with data loss prevention, tagging, multi-factor authentication and a light human touch would allow agencies to verify when an intruder is pretending to be an employee.

texting at work (Andrey_Popov/

Why defense in depth must include secure messaging

With the rise of SMS text messaging, agencies must defend against attacks that try to trick mobile users into clicking a compromised link, sharing personal information or downloading a malware-filled attachment.

bottle of opioids (Phil Lowe /

Data key to cracking opioid crisis, experts say

With the opioid crisis ravaging communities across the country, social services, law enforcement and health officials are leveraging data to help curb the problem.

firefighter using mobile phone (FirstNet/YouTube)

New Hampshire first to opt-out of FirstNet

Although 35 states and territories have decided to join the AT&T-based public safety broadband network, the proposal by Rivada Networks was "far and away our best option," the governor said.

smartphone user (frank60/

What we learned building a mobile app

Mobile apps are well worth the investment and will pay off in cost savings, efficiency and a better experience for an agency's mobile-savvy users.

business meeting (Matej Kastelic/

Rethinking the human element of government IT modernization

Digital transformation depends on aligning employee roles, skills and service delivery with the agency's mission and creating a flexible, collaborative environment.

mobile security (Production Perig/

Creating mobile security standards

Agencies are moving forward with security standards for cell phones and mobile apps under a pair of recent policy directives.

app store icon (Bloomicon/

City apps run afoul of law of unintended consequences

A recent rule by Apple has forced some cities to modify or abandon their mobile app programs.

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