City enlists SMS chatbots for service delivery

City enlists SMS chatbots for service delivery

When the Mesa, Ariz., SMS chatbot goes live in June, city residents will be able to get answers to text-message questions and pay bills.

Rugged tablet (Image: DT Research)

Why purpose-built computers are the future for government

These devices can address demanding environments, application-specific concerns as well as security and privacy issues facing government agencies.

Mobile biometric breathalyzer speeds sobriety testing

Mobile biometric breathalyzer speeds sobriety testing

The devices are increasing the efficiency of Massachusetts’ probation officers monitoring low-risk offenders mandated not to drink alcohol.

FTC hacked drones in privacy demo

FTC hacked drones in privacy demo

In a demonstration of security vulnerabilities in popular products, Federal Trade Commission researchers hacked into and took control of consumer-grade drones.

Modernizing emergency communications for the 21st century

Modernizing emergency communications for the 21st century

Unified, multimodal emergency communications can help municipalities share potentially life-saving information more efficiently and effectively.

Mobile apps added to NIST software database

Mobile apps added to NIST software database

The investigator's digital forensics toolkit expands with the addition of 23,000 mobile apps to the National Software Reference Library.

How emergency response centers can get more data from callers

How emergency response centers can get more data from callers

An enhanced 911 solution lets users create online safety profiles that include any information they would want response teams to have in an emergency.

stingray report

Committee urges standard, transparent policies for Stingrays

Technology used by law enforcement agencies to track the location of a cell phone needs to be better regulated, a House report concluded.

connected vehicles

On the road toward connected vehicles

The Department of Transportation has proposed a rule that would require industry to include vehicle-to-vehicle communication technology in new vehicles.

Biometric authentication growing for mobile devices, but security needs work

Biometric authentication growing for mobile devices, but security needs work

Hacks of phone-based fingerprint readers and facial recognition software underscore the need for multifactor identification.

Can two-speed IT bridge traditional and digital approaches?

Can two-speed IT bridge traditional and digital approaches?

Two separate IT units -- one standard IT group and a second one for digital technology -- can help organizations work with legacy systems in today’s disruptive environment.

Social media: Tip of the recruitment spear?

Social media: Tip of the recruitment spear?

Agencies believe that using social media to showcase the more interesting aspects of government work can help recruit the next-generation workforce.

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