The Philadelphia Mayor’s Office of Reintegration Services uses GovDelivery Interactive Texting platform to help caseworkers better communicate with their clients.
Agency IT decision makers must be ready for the increasing workload created by a mobile workforce.
With a combination of common wireless technology and military-grade encryption, the Army plans to widely deploy Wi-Fi at command posts -- a move officials say will make for much nimbler combat units.
Philly 311, Philadelphia’s mobile app for access to government information and non-emergency services, has been evolving to be easier to use and more responsive to unexpected events.
The Army's iWatch app gives smartphone users a way to report suspicious activity on or near the installations where they work.
In conjunction with a new customer relationship management platform, the city is offering a mobile 311 app for residents.
Using Splunk’s IT Service Intelligence, the IT staff at the Pacific Northwest National Laboratory was able to see operations problems at a glance and predict future issues.
The plan calls for the phase out of legacy systems, migration of data and infrastructure to the cloud and user-friendly mobile services.
If the county-owned phone used by San Bernadino shooter Syed Farook had been enrolled in the agency’s mobile device management program, the FBI-Apple standoff might have been moot.
The Census Bureau plans to use outside data sources, mobile devices and an online census form, but researchers are finding other sources of population data that may also help cut costs.
A mobile-first strategy was a key driver in the Government Publishing Office’s latest iteration of the search site for government documents.
The San Mateo County Sheriff’s Office will use the Mutualink Wearable Smart Gateway to improve situational awareness and provide interoperable communications during the festivities surrounding Super Bowl 50.