After a mainframe failure, state officials took advantage of the opportunity to build a system that would automate payments and standardize data collection.
With a Google-like design and guided navigation, a one-stop citizen services portal serves up Asheville’s open data.
Connecting 950 police and fire public safety vehicles, the secure network is intended to provide desktop-like access to mobile officers.
The Swipe to Donate Life project used existing systems to build a much better process and reach more would-be organ donors.
While detecting drones can be a challenge, thwarting them once discovered can be even more difficult.
Detroit has released three apps to improve non-emergency services, make public transit more transparent for riders and connect with police.
Los Angeles County built a platform that links data mining, social network analysis and rules management to fight child care fraud.
San Francisco’s 28 percent increase in 911-call volume seems to be caused largely by accidental calls.
Media, Pa., deployed Rajant mesh technologies to power a private mesh network that operates between mobile or “kinetic” nodes and that supports HD video processing at the ends of the network.
Alameda County CIO Tim DuPuis is still spending the bulk of his time and budget keeping the lights on. But that’s not what his bosses want to talk about.
A funding crunch put plans for Philadelphia’s 311 non-emergency system on hold for years, but the payoff was better technology and new levels of citizen service.
The MTA is testing collision-avoidance and turn-warning systems to see if citywide deployment makes sense.
The Rhode Island Cybersecurity Commission evaluated the state's cybersecurity infrastructure and made recommendations to enhance the resiliency of operations in executive branch agencies.
A new study suggests state governments can save big money through IT-enabled efficiencies.
NASCIO's latest poll of state CIOs explores a wide range of IT problems and priorities.