Colorado CIO Suma Nallapati has a modest goal: improve the "digital touch points" for every citizen interaction.
The Fiscal Note Agency Response System speeds analysis of the financial impact of proposed legislation.
Fixed, a popular smartphone app that fights customers’ traffic tickets for them, has been forced to cease its parking ticket services in three California cities.
The Mutualink Wearable Smart Gateway lets first responders share multimedia information with command posts and other agencies in real time over secure wide-area networks.
After a mainframe failure, state officials took advantage of the opportunity to build a system that would automate payments and standardize data collection.
With a Google-like design and guided navigation, a one-stop citizen services portal serves up Asheville’s open data.
Connecting 950 police and fire public safety vehicles, the secure network is intended to provide desktop-like access to mobile officers.
The Swipe to Donate Life project used existing systems to build a much better process and reach more would-be organ donors.
While detecting drones can be a challenge, thwarting them once discovered can be even more difficult.
Detroit has released three apps to improve non-emergency services, make public transit more transparent for riders and connect with police.
Los Angeles County built a platform that links data mining, social network analysis and rules management to fight child care fraud.
San Francisco’s 28 percent increase in 911-call volume seems to be caused largely by accidental calls.
Media, Pa., deployed Rajant mesh technologies to power a private mesh network that operates between mobile or “kinetic” nodes and that supports HD video processing at the ends of the network.
Alameda County CIO Tim DuPuis is still spending the bulk of his time and budget keeping the lights on. But that’s not what his bosses want to talk about.
A funding crunch put plans for Philadelphia’s 311 non-emergency system on hold for years, but the payoff was better technology and new levels of citizen service.