North Carolina’s Innovation Center is testing chatbots that will improve citizen-facing services and solve common IT help desk requests.
An interactive map of permits, licenses and violations is now live after approval earlier this year.
Safe city initiatives can deliver a two-for-one return on smart city investments.
Communications and collaboration for law enforcement requires an infrastructure that can handle large volumes of data, manage security threats and support real-time response.
Gov2Go merges services from more than 100 state and local government agencies onto one mobile-accessible platform.
Maryland’s Prince George’s County OpenPGC platform allows government employees to access datasets and real-time information through dashboards, applications and interactive tools.
Indiana CIO Dewand Neely discusses his state's data analytics practice and its new approach to workforce cybersecurity training.
A new study by IBM’s Center for The Business of Government explores how cities can enhance the effectiveness of data-driven initiatives that provide public services more effectively and responsively.
The Los Angeles Information Technology Agency’s robotic system automates the disruptive and time-consuming testing of handheld radios.
The Ark-Tex Council of Governments added a satellite network to its 911 system to ensure citizens’ access to emergency services.
Transportation Secretary Anthony Foxx explains that smart cities use technology for holistic, inclusive solutions.
Arizona's Pinal County knew it needed to take a more rigorous approach to heat morbidity, so its Disease Investigation Program turned to SAS Analytics to monitor trends and at-risk populations.
The Minnesota Department of Transportation is evaluating whether unmanned aerial systems can take some of the cost and danger out of bridge inspections.
The Postal Service suggests five ways it could support smart city initiatives using its vehicles and mail carriers.
Los Angeles’ Integrated Security Operations Center consolidates all departmental cybersecurity into one central system.