State Local


chatbot on mobile phone

NC enlists chatbots for government service

North Carolina’s Innovation Center is testing chatbots that will improve citizen-facing services and solve common IT help desk requests.

Permit mapping tool now up and running in Pittsburgh

Permit mapping tool now up and running in Pittsburgh

An interactive map of permits, licenses and violations is now live after approval earlier this year.

Making smart cities into safe cities

Making smart cities into safe cities

Safe city initiatives can deliver a two-for-one return on smart city investments.

How digital networks will deliver next-generation law enforcement

How digital networks will deliver next-generation law enforcement

Communications and collaboration for law enforcement requires an infrastructure that can handle large volumes of data, manage security threats and support real-time response.

A mobile digital assistant for Arkansans

A mobile digital assistant for Arkansans

Gov2Go merges services from more than 100 state and local government agencies onto one mobile-accessible platform.

open prince george

Data-driven decision-making

Maryland’s Prince George’s County OpenPGC platform allows government employees to access datasets and real-time information through dashboards, applications and interactive tools.

Indiana CIO Dewand Neely

Applied analytics: What other states can learn from Indiana's wins (and missteps)

Indiana CIO Dewand Neely discusses his state's data analytics practice and its new approach to workforce cybersecurity training.

10 tips for city-level big data initiatives

10 tips for city-level big data initiatives

A new study by IBM’s Center for The Business of Government explores how cities can enhance the effectiveness of data-driven initiatives that provide public services more effectively and responsively.

automated hand held radio testing

Automated radio testing speeds preventive maintenance

The Los Angeles Information Technology Agency’s robotic system automates the disruptive and time-consuming testing of handheld radios.

More resilient 911 with broadband satellite

More resilient 911 with broadband satellite

The Ark-Tex Council of Governments added a satellite network to its 911 system to ensure citizens’ access to emergency services.

DOT’s Foxx: Data the driver for smart cities

DOT’s Foxx: Data the driver for smart cities

Transportation Secretary Anthony Foxx explains that smart cities use technology for holistic, inclusive solutions.

heat related illness data

Arizona county fights heat-related illnesses with analytics

Arizona's Pinal County knew it needed to take a more rigorous approach to heat morbidity, so its Disease Investigation Program turned to SAS Analytics to monitor trends and at-risk populations.

Drones get up close and personal with bridges

Drones get up close and personal with bridges

The Minnesota Department of Transportation is evaluating whether unmanned aerial systems can take some of the cost and danger out of bridge inspections.

USPS proposes smart cities data collection scenarios

The Postal Service suggests five ways it could support smart city initiatives using its vehicles and mail carriers.

How LA corralled its security data

How LA corralled its security data

Los Angeles’ Integrated Security Operations Center consolidates all departmental cybersecurity into one central system.