Not all agencies have the back-end systems integration or maintenance resources to get the most out of customer-facing mobile apps.
The Department of Homeland Security pushes remote sensing imagery and GIS data through Terra Pixel to provide information to first responders.
A new financial management and HR system offers highly flexible permissions, near-real-time reporting.
The emPOWER Map helps communities and first responders identify and plan for those with electricity-dependent medical equipment who may need assistance in power outages.
Clean, validated data and automated processes can help agencies limit their exposure to costs associated with undelivered mail.
Workforce management technology might be beyond the budgets of smaller municipalities, but a shared services marketplace in Oakland County, Mich., puts it within reach.
America’s appetite for mobile information has moved the needle on digital local government from ‘because we can’ to ‘because we must.’
The Internal Revenue Services has joined forces with state government and industry groups to strengthen taxpayer authentication and protect identity.
IBM i2 COPLINK on Cloud gives police access to more than a billion law enforcement documents to help them uncover relationships and patterns when investigating crime.
Hartford, Conn., used Engaged Public’s Balancing Act tool to visualize budget data and let citizens adjust numbers and priorities.
The vehicles will be tested on more than 70 miles of roadway in Northern Virginia – some of the most congested corridors in the United States.
A new guidebook by the World Bank and European Network of Living Labs offers an international look at how local governments are tackling digital service development.
In Seal Beach, Calif., the Marine Safety Department’s new $1,400 drone is working overtime protecting summer beachgoers.
While Congress hashes out a federal standard for data breach notifications, many states are toughening their own reporting laws.
Salesforce's study of 15 major cities finds widespread desire for digital services, but limited awareness of those that already exist.