Going Digital: Making Government Faster, Friendlier, and More Efficient

The vision of a Digital Government is not simply about having less paper to manage. It’s about developing digital workflows that can create more effective processes, improving both internal operations and constituent services. In this webcast, Scott Gregory, director of California's Office of Digital Innovation and Technology Engagement, will share insights into how government agencies can leverage digital workflows to improve their operations and services.

Date: Sep 14, 2016

Time: 2:00PM

On Demand

Hyperconvergence: Reducing Costs and Complexity in the Datacenter

We know stakeholders, students, and citizens are all demanding more, putting even greater strain on an organization’s infrastructure and expertise. There’s no “one size fits all” solution to optimize data center efficiency. Can hyperconvergence help?

Digital Services: Improving the Mobile User Experience

Cloud and related solutions are transforming how federal agencies deliver digital services, enabling them to extend those services to wherever their users might be. Mobility is a big part of that transformation, because more and more users are accessing services through mobile devices. In this webcast, a federal IT official will discuss strategies for delivering content that is readily accessible by mobile users.

Optimize. Accelerate. Consolidate: Improving Performance with All-Flash Storage

Drive greater speed, responsiveness, and value from key business applications by using NetApp all-flash storage arrays. As you expand to the hybrid cloud, all-flash storage arrays can optimize application performance across all IT resources.

Commercial Solutions for Classified (CSfC): What is It, Why is it Important, and What Does an Approved Solution Look Like?

Your Information Assurance (IA) officials have just decreed that all future solutions must meet the Commercial Solutions for Classified (CSfC) guidelines and be on the CSfC Components List, but you don’t know what that is or where to start. What is CSfC and how do you know what is considered an approved solution? Join Paul Vout, a CSfC expert and Director of Cybersecurity Solutions with Integrio (formerly Spectrum Systems) and Brian Zielke, Principal Cyber Engineer with Forcepoint to learn more about CSfC, what makes a solution eligible to be considered a CSfC solution. You will also see an example of an approved solution: Trusted Thin Client® Remote Access.

Hybrid Management Strategies for Securing a Hybrid Environment

Increasingly, IT managers realize that rather than choosing public or private clouds, they need to create a hybrid environment that support both options. At the same time, they need the ability to manage resources in a seamless way across that environment. In this webcast, Sherwin McAdam, Cloud Computing Program Manager at the National Institute of Standards and Technology and Alvaro Vitta, Principal Solutions Consultant and Security expert at Dell Software, will discuss strategies for managing in a hybrid world.

Digital Government Strategies: A New Era of Digital Services

For years, government agencies have been looking to technology to improve their ability to deliver services to their various constituencies. But now they are really feeling the heat. Thanks to advances in the world of retail, banking, and other sectors, the idea of digital services has gone from being a novelty to being an expectation. Are government agencies ready to keep pace? That was the underlying question in a recent survey of IT professionals across federal, state and local agencies, as well as their counterparts in industry.

How Hybrid IT can Help Government Infuse Agility and Flexibility into Cloud and Traditional Infrastructure

US governments of today developing innovative new Systems of Insight and deploying them in the cloud to take advantage of increased flexibility, burst capacity, and resiliency. They have established Systems of Record that represent a significant investment by clients. These Systems of Record must continue to serve mission-critical functions. Putting new applications in the cloud without connecting them to established Systems of Record increases complexity and decreases benefits. The key is to take a holistic approach that utilizes open standards to the design and management of hybrid IT environments that has the flexibility to embrace emerging technologies – now and in the future. Join the webcast where we’ll discuss how hybrid enterprise IT can provide the agility needed to seamlessly deploy, integrate, and manage workloads across cloud and traditional IT environments. We’ll also look in how IBM Cloud Managed Services for z Systems combines IBM expertise and technology, beyond brokerage tools, to provide US Government with IT flexibility and optimization.

The Case for Enterprise Visibility

When it comes to managing IT operations, the key is situational awareness. The earlier problems are detected, the better the chance that they can be mitigated before performance begins to suffer. This visibility is especially important as the federal enterprise continues to evolve, with the adoption of virtualization, cloud, big data, and other game-changing technologies. In this webcast, Nitin Naik, Director, Strategic Planning and Technical Direction at the Internal Revenue Service, will discuss the vital role of data in managing the health of the enterprise.

The Awakening of Cyber Threats: Dealing with the New Normal

The last few years have seen a dramatic increase in the threats faced by government agencies. In the beginning of the shift, data breaches seemed like the exception to the norm. Now agencies realize that heightened threat is the new normal. In this webcast, Deborah Snyder, Deputy Chief Information Security Officer for the state of New York, will discuss strategies for responding to the on-going evolution of the cyber threat landscape.

Cloud Security: Building on the FedRAMP Foundation

FedRAMP has emerged as a critical component of the federal government’s transition to the cloud, accelerating the adoption of secure cloud solutions. However, to be effective, FedRAMP by itself is not enough. In this webcast, Ashley Mahan, the FedRAMP Agency Evangelist at the General Services Administration, will discuss best practices for driving adoption of FedRAMP across an organization and share insights garnered by early FedRAMP adopters.

Cyber Threat Analysis: Shining a Light on the Dark Web

Ever wonder what the "Deep and Dark Web" actually is? Hackers and fraudsters have embraced the Dark Web as a source of anonymity to enable their malicious activity. Dark Web sites have created their own economy where actors can buy and sell exploits, trade information, and coordinate attacks with ease. Get beyond the buzz words with this interesting presentation on both the strategic aspects of the Dark Web and some tactical examples of how to exploit it to improve your agency’s ability to identify, defend against and mitigate emerging cyber threats.

Transforming Customer Service: Building a Smarter Service-Oriented Workforce

Whether a public contact center or an internal help desk, government offices managing customer service play a vital role in supporting their agencies missions. Unfortunately, many service centers lack the tools they need to deliver high-quality services in a timely fashion. In this webcast, Michelle Earley, USAJOBS Program Manager at OPM, and Stephanie Wade, Director, Innovation Lab at OPM, will discuss how they are transforming USAJOBS, the federal government's official jobs site to improve the hiring process and elevate the level of customer service that applicants receive. The transformation is comprehensive, involving the adoption of human-centered design principles, the use cloud-based DevOps to create new services, and the modernization of foundational technology, including the cloud.

Intro to Software-Defined Storage

Unstructured data is created and consumed at an astounding rate by both consumers and enterprise users. Storage requirements are quickly outpacing storage capacity and budgets, which creates challenges for both government agencies and other public sector organizations. As IT shifts to on-demand consumption models, data content must be available anywhere, at any time, across any device. Red Hat Gluster Storage and Red Hat Ceph Storage are open source, scale-out software-defined storage solutions that provide an ideal platform for next-generation workloads with growing content stores.

Pension Management: Keeping Pace, Improving Accuracy

Fiscal uncertainty has created a lot of turmoil in employee pension plans, making it difficult for public sector agencies to ensure the accuracy and timeliness of pension payments, even in the midst of change. In this webcast, IT and business leaders from the state of New York will discuss strategies for ensuring that pension management systems are kept up to date with constantly changing rules and policies.

Delivering Cloud Economics into the Federal Data Center

Archive and private cloud solution should be affordable, scalable, simple, and readily accessible. Your existing storage platforms are costly and require a huge data center footprint. We can change that.

Software-Defined Storage: Building a More Intelligent Enterprise

Virtualization is transforming the data center, giving agencies much more flexibility in how they manage their IT resources. In most agencies, that transformation began with server virtualization. But increasingly, agencies are realizing that storage is a critical piece of the puzzle. In this webcast, Brian Muolo, IT Storage Manager, GSA will share best practices and insights in leveraging the capabilities of software-defined storage.

Governments See a Bumpy Road Ahead to Digital Engagement

The digital age is upon us. People everywhere now expect services to be mobile – even from their government. Faced with unique challenges and budget constraints, Governments have fallen behind the private sector in digitizing business processes, however, the opportunity remains. Join us as we dive into the unique challenges governments around the world are facing with content management and how you can take the first step to streamlining your operational processes.

IT Operations by the Number

Now more than ever, metrics are seen as a key tool in improving systems performance and operational efficiencies, providing agencies with information they can use to make smarter decisions about IT investments. In this webcast, Nancy Potok, Deputy Director and Chief Operating Officer at the Census Bureau and Bob Nicholson, Director of Technical Operations at the Social Security Administration, will offer best practices in data-driven management of the enterprise.

Improve Agency Processes -- Focus Here First

View this on-demand presentation to learn how agencies can use process improvement to put the U.S. Digital Services Playbook into action. Leading experts used real-world case studies to illustrate how Business Process Management (BPM) can help agencies save resources and meet customer expectations, regardless of location, device, or communication method.